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For accountants & bookkeepers

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  1. We are starting to utilise the Xero email function to push PDF attachments through to files, to then either raise a bill or spend money.

    For ease could it be possible to show the number of documents that need attention ie. Files (8) when we drop down on the client name?

    2 votes

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  2. It would be fantastic to attach more than one file when publishing from Hubdoc to Xero! Often bills come with supporting documentation, such as contracts and/or receipts. It would be great to be able to attach these, as well as the original bill to be published.

    Thanks!

    1 vote

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  3. Wondering if it is all possible to add another field to hubdoc - "Reference", when creating invoices in hubdoc to go into Xero there is an invoice#/reference only field - what is put in that field goes into the invoice number in Xero which is right but the reference field is blank, can another field be added into Hubdoc to allow a reference to be put in

    1 vote

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  4. Can Hubdoc extract the invoice reference or job reference from an invoice and add that as a job tag. Would be very useful when the invoice is on-chargeable to a project, especially when there are multiple projects/jobs on the go. E.g. building industry type jobs.

    1 vote

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  5. When you use the cog in Hubdoc to update supplier information e.g. payment terms it use to being up the supplier, but it has recently stopped doing this. Now you have to search for the supplier to update and this takes time and is frustrating, especially as you use to be able to do this. Please put back this facility.

    1 vote

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  6. When entering line items it would be useful to have a way to default the tax settings - default the GST rate, & default the inclusive/exclusive setting. Would save time on the majority of tasks and need changing on a few

    1 vote

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  7. In the Hubdoc app, to add a tag/tracking category requires opening to a new screen, selecting the tag, then going back to the original screen to Save the tag.
    1. Can we have the Tags available to select on the first screen as soon as we add the image;
    2. Can we have tags autosaving;
    3. Failing that, add a Save button on the Tags screen so we don't need to go through three screens just to add a tag?

    1 vote

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  8. The Hubdoc app uses 'Tags' rather than 'Tracking Categories' - can we make the names consistent across the various Xero systems to reduce confusion?

    1 vote

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    Hi Vicki, while Xero acquired Hubdoc, these are still two quite separate products. We don't have any plans for renaming tags in Hubdoc, or vice versa for Tracking in Xero. We'll get a sense of the interest for this here, however I do want just want to be open from the get go that this isn't in our plans. 

  9. I would like to set an 'auto archive' rule at a supplier level. This would be useful for expense which have a bank rule set up in Xero. Eg Xero subscription bills, other subscription invoices.

    1 vote

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  10. When using 'add last item' function in hubdoc, it does not copy from 'region', and needs to be entered manually.
    HubDoc should be able to copy 'region' section as well, as at current stage, adjusting 'region' manually takes lot of time, despite using 'add last item' function.

    1 vote

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  11. It would be good if Hubdoc created a short cut key (e.g CTRL + D) which allowed you to enter in a timestamp. This would be really helpful in the notes section when multiple people are leaving notes on a document

    1 vote

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  12. The invoices provided in our Hubdoc account do not contain all accounts for all clients on our console as some are included with a Xero subscription and/or comped. Would it be possible to have them included on the invoice at a $0 cost?

    1 vote

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  13. HubDoc is a great app but it is frustrating to use in the browser version as the left hand column doesn't display enough characters and the user cannot drag-to-expand the column width.

    So to let us see the entire 'Tags' description please enable expand this column.

    1 vote

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  14. Can you please make it so that we can include discounts on invoices that are uploaded through Hubdoc?

    1 vote

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  15. The ability to assign a tag to a file and have subsequent files uploaded be tagged.

    1 vote

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  16. when xero says 'Document too large to attach. View in Hubdoc' when viewing an invoice, could you make that a hyperlink so i can just click on the link to hubdoc, saves copy & paste, thanks.

    1 vote

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  17. Please add National Bank of Canada and HSBC to your list of banks that can be processed through Hubdoc.

    1 vote

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  18. Supported Banks - Please add Intrust Bank.

    1 vote

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  19. Ability to drop/upload files directly into a subfolder without the need to manually drag them from "All Documents" after upload.

    1 vote

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  20. I would like to add to the Sort By options, to include Payment Status. When Bills are issued months in advance of the due payment date it's difficult to manually skim through and find them on the Hubdoc Docs list to check them off as paid. As some of our bills are paid via owner funds introduced, it becomes important to have a checklist of what's been processed and what hasn't.

    1 vote

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