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Especially since Director's Pension contributions need to be separated on annual returns, a custom Pay Item is needed to track this and associated with directors, but then the Pension Filings CSV is incorrect and needs to be manually updated each month.

Surely every UK business with any mix of director/non-director employees has the problem where they either need to manually split out director pension contributions on the annual return, or need to manually change the pensions filing every month.

Quite frustrating.

I do not understand that the software is unable to pull through AVC's into the Pension file when they are set up in exactly the same format as automatically created pay items. This really should be addressed as your pension filings will never reconcile to your accounts or pension submissions? Just another reconciling exercise required.

I have exactly the same opinion as Janette on this. Why is there a column for AVC but nothing goes into it?

I second what Janette has raised

The Pension contributions report on Xero does not include AVCs that need to be processed as 'pay items' in Xero payroll, even though the csv version of this report does have a column for AVCs.

Manually having to enter AVCs into the csv file and to manually upload to the pension provider is prone to human error, particularly when processing for large volumes of employees. Plus, the time taken. This report is incomplete and does not show all of the information for pension filings.

The report needs to be updated to show all pension contributions - minimum contributions under auto enrolment, plus the AVCs.