Xero Sign - change wording to "Click to review and sign" rather than "Click to sign"
One of my clients found it very confusing when trying to view & sign a document within Xero sign, as she said there was not an option to view the documents before signing...
She only saw the option to "Click to Sign" - I advised her she could click this option & would then be able to view the documents before signing, but she was very upset that this option was described as "Click to Sign" & suggested that it should be changed to "Click to Review & Sign" instead.
This would have then been self-explanatory in her mind & there would have been no need to contact me for assistance. Can this option please be revised to "Click to Review & Sign" so clients can follow the instructions with ease?
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Mandy Roger commented
Thanks for your comment Kiala, I think it would be easy enough for the xero team to change this wording to "click to review & sign" rather than "click to sign" so I hope this can be actioned very soon.
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Kiala Folkard commented
We have also had clients call, thinking they won't be able to review their documents once they 'click to sign'