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181 results found

  1. some clients struggle to access their xero account to sign, but want us to lodge it first.

    We still need to resend the emailink to sign

    3 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  2. Report Building - Ability to choose any report from Xero Blue to add to the reports. Especially payroll reports.

    Ideally, I would like to be able to build a set of management reports that include things such as accrued annual leave and long service leave. Annual days to pay on AR, average days to pay per client and other KPI type measurements. Is there away to build out own templates that can go into payroll and other areas of Xero to create these

    6 votes

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    1 comment  ·  Xero HQ  ·  Admin →
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  3. Reports - Advisor Report functionality recommendations:
    1. Ability to add any report (including customized/saved/published reports) to Advisor report packages. I only see a limited selection of reports from the Add Report dropdown. I feel like I should be able to add any report I want.
    2. Ability to add separator pages easily (like "supplementary information" page) that don't have the company name/date in the header. This would also be useful for adding a letter / accountant's report on letterhead.
    3. Ability to customize the cover page for wording, layout, logo, etc.
    4. Ability to create new Advisor Report templates from…

    18 votes

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     ·  4 comments  ·  Xero HQ  ·  Admin →
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  4. Client access to Report Templates
    In Xero HQ as a partner we have the ability to create report packages however it is only for use within our practice, it would be really helpful if we had the option to share these with our clients.

    74 votes

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    32 comments  ·  Xero HQ  ·  Admin →
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  5. Would be great to copy company access rights from one staff user to another. When a staff member leaves and inherits a portfolio of clients would be great to copy client access from one client to another.

    20 votes

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     ·  5 comments  ·  Xero HQ  ·  Admin →
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  6. Generate a report listing each individual client and their average debtor days.

    15 votes

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     ·  2 comments  ·  Xero HQ  ·  Admin →
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  7. We are getting an increasing amount of (sometimes angry) pushback from clients where when we add Administrators to our HQ account, they are automatically given full permissions over any linked client Xero files, as well as all our ledger files. We are a large firm with over 15 Administrators.
    Please give us the ability to CHOOSE, if we want to add all administrators to all files.
    OR
    Create an administrator role that doesnt need to add them as a USER to each client file.

    Imagine you have a Xero file for your own personal business, and suddenly notice 13 people…

    5 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  8. A report that could tell you the status of all clients super payments that are processed through the Xero super function. This would allow practices to ensure compliance with ATO processing and payment dates

    13 votes

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     ·  3 comments  ·  Xero HQ  ·  Admin →
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  9. Why is Xero Analytics and Analytics Plus not available for Xero partners within Xero HQ? Is this currently in consideration because it would be extremely useful to promote to existing clients who are currently using other BI tools that have no API connectivity with Xero and making the financial analysis process much more complex than it should be?

    4 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  10. With Xero Ask queries you specify a due date but if the query is not replied to there is no reminder sent to the client once the date has passed.

    Can we please have reminders automatically sent, much in the same way invoice reminders are sent.

    8 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  11. Export/Import Xero Network Keys for clients (from Xero HQ) in order to be able to import into company Xero.

    So that our invoices can also be sent directly to the clients Xero, so saves time on bookkeeping.

    6 votes

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    1 comment  ·  Xero HQ  ·  Admin →
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  12. It would be useful to have the ability to mark a document pack as complete even if some of the signatures are missing.

    We have had occasions where trustees refuse to sign via document packs after the clients have already signed. We then have to print the partially signed documents and send hard copies for trustees to sign.

    This leaves the document pack incomplete. The only option available is to cancel the pack, not ideal The ability to mark the pack as complete would be a great addition.

    13 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  13. It would be great if there was an option to change staff permissions in bulk. So if there was a practice employee for example who now needed Payroll Admin access for 20 clients, it could be done in a few clicks as opposed to changing it for each of those 20 clients.

    25 votes

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     ·  3 comments  ·  Xero HQ  ·  Admin →
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  14. Set the demo company as the first company seen on log-in, or be able to set which one you want to see.

    I often use my laptop when speaking with clients and for a split second after logging-in I am on another clients business dashboard until I can grab the mouse and change it to their business. I don't think this is good business practice.

    12 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  15. Please let us can edit the layout of our xero advisor listing before our publish out. Thanks.

    2 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  16. The Journal report does not show any currency information, it would be very helpful to chow to currency and the debit/ credit source amounts.

    8 votes

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    2 comments  ·  Xero HQ  ·  Admin →
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  17. It'd be great if we could have a "Mark as Complete" option for Document Packs. We've got a bunch of Doc Packs that will forever sit in 'sent' because of various reasons and it would be great to clean them up.
    Examples of these situations - when a doc pack is sent to multiple people, and maybe one of them dropped into the office to sign the financials in person - we've now got a partly signed document in a Doc Pack, and a physical signature as well. In this situation, it'd be great to be able to mark the…

    17 votes

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     ·  3 comments  ·  Xero HQ  ·  Admin →
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  18. Is there an easy way to create/run reports tailored specifically for charities or is it just me that I am finding it difficult to find ? I've got the charity set up as a non-for-profit organisation which doesn't seem to make much difference at all.
    It's disappointed to see Xero doesn't have any reports templates for charities.
    Executive report cannot be overtype as needed - It's not possible to change "Profit (Loss)" line within profitability to Surplus/Deficit.

    Regarding Current Year Earnings, it isn't currently possible to rename this to current year funds, or to code manual journals from this to…

    32 votes

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     ·  11 comments  ·  Xero HQ  ·  Admin →
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  19. Recommendation is to add graphs as a report on Xero. Clients can see their turnover an example over a few months which can be sent to them direct from Xero !

    14 votes

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    6 comments  ·  Xero HQ  ·  Admin →
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    Is there a specific report or reports you'd like to do this with, Suveera. 

    Xero analytics is one way of getting more of a visual view of an organisations performance, or alternatively you'll find there are a couple of reports like the Income and Expense by Contact reports that enable you to show a chart of your top 10 customers or suppliers. 

  20. A common situation we have with our clients' live Xero files is that the client wants the Legal/Trading name and Display Name as their business name, but we want it as the actual entity name. E.g. we would like to see A & B Smith Family Trust as the entity name in financial statements, but the client wants all their other internal reports/invoices as their trading name, say Adam's Mechanical Services.
    We often find ourselves changing the name to what we require, publishing financials and then changing it back to keep the client happy.
    It would be helpful to have…

    11 votes

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     ·  4 comments  ·  Xero HQ  ·  Admin →
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