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  1. 605 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

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    Amanda Smith commented  · 

    Working on it Mar 24, how long might this take?

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    Amanda Smith commented  · 

    Lisa Winchester - I have posted to facebook page many times, mention it whenever I get the opportunity - so darned annoying, been mentioning it for easy 12 years

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    Amanda Smith commented  · 

    Disappointing response which tells us nothing new. If there is a team focused on working to upgrade, why is something that has been requested for over ten years still only at the point where there are no plans....
    Could you tell us why?

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    Amanda Smith commented  · 

    Valerie Hague - I have raised just this point on Xero UK facebook page today - is anyone actually listening?....

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    Amanda Smith commented  · 

    Rob - Agreed, there were only 12 Qs shown on my screen and def didn't see yours and 3 of mine about this issue LOL

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    Amanda Smith commented  · 

    Rob Winder - mine was a private response too - interestingly I didn't see your question!
    Re getting it on social media, the new Director in UK has posted in Xero (Official) Partners UK on FB a couple of times....

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    Amanda Smith commented  · 

    SUCH basic stuff! I asked the Q in the update webinar today - response was as if I was the first person to ever mention it . Pointed out I had been mentioning it for about ten years. Action needed.

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    Amanda Smith commented  · 

    Honestly have raised this so many times over past ten years, seems such a simple option

    Amanda Smith supported this idea  · 
  2. 56 votes

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    Hi everyone, I appreciate feelings shared in not seeing traction as fast as you'd like to ideas you're interested across Xero Product Ideas. 

    Our community team are pure advocates for our customers ideas internally, making sure these are shared and highlighted to the teams and individuals that can make a difference, and doing our best to get ideas reviewed and into our teams planning wherever possible. 

    We receive ideas for incremental, and large changes to existing products, as well as for new features entirely. With so many customers the range of ideas coming from our users is large, and we cannot action all things at once. 

    We try to be transparent in our communication and updates to ideas across the site, even if this means there is no current development planned for a feature. 

    I can assure you the site here is a tool that all our product teams find…

    Amanda Smith supported this idea  ·