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  1. 818 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

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    Amanda Smith commented  · 

    Working on it Mar 24, how long might this take?

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    Amanda Smith commented  · 

    Lisa Winchester - I have posted to facebook page many times, mention it whenever I get the opportunity - so darned annoying, been mentioning it for easy 12 years

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    Amanda Smith commented  · 

    Disappointing response which tells us nothing new. If there is a team focused on working to upgrade, why is something that has been requested for over ten years still only at the point where there are no plans....
    Could you tell us why?

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    Amanda Smith commented  · 

    Valerie Hague - I have raised just this point on Xero UK facebook page today - is anyone actually listening?....

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    Amanda Smith commented  · 

    Rob - Agreed, there were only 12 Qs shown on my screen and def didn't see yours and 3 of mine about this issue LOL

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    Amanda Smith commented  · 

    Rob Winder - mine was a private response too - interestingly I didn't see your question!
    Re getting it on social media, the new Director in UK has posted in Xero (Official) Partners UK on FB a couple of times....

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    Amanda Smith commented  · 

    SUCH basic stuff! I asked the Q in the update webinar today - response was as if I was the first person to ever mention it . Pointed out I had been mentioning it for about ten years. Action needed.

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    Amanda Smith commented  · 

    Honestly have raised this so many times over past ten years, seems such a simple option

    Amanda Smith supported this idea  · 
  2. 59 votes

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    Thanks for your open feedback and sharing how we can improve these forums for you! It's crucial to us understanding how we can get better at communicating about product developments.

    We wanted to give you an update on how we’re managing Xero Product Ideas, and our updates - In July last year we made a few changes that included new public statuses for ideas, and providing our customers more guidance on how to create a good idea.

    We also now have our site "The Long and Short of It" which aims to keep users in the know of recent and upcoming changes, with filters to zone into updates that are most useful to you.

    We're in a continuous process of interacting with product teams and updating ideas to provide more transparency of where we do and don't have development planned.

    Our aim is to give a clearer…

    Amanda Smith supported this idea  ·