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  1. 501 votes

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    Hi community, we understand how being able to send quote reminders like you can for invoices, would help with following up on uncommitted work with your customers and potentially locking in sales.

    For the time being, as many will be aware you can resend a quote that’s already been sent, by clicking the 3 dot menu in the top right and choosing ‘Send’, where you’ll have the option to change the email and who it’s being addressed to.

    This is something we have intentions of diving into discovery for this year and I’ll return to share more news when things progress. Thanks

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    Grant Lues commented  · 

    I would be adding a bunch more suggestions if I thought it made one iotas difference but the only thing that happens is a multitude of people reply agreeing- I get spammed with replies and Xero does Zero about it. Poor form Xero. Wish there was a better alternative out there....

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    Grant Lues commented  · 

    Pity Xero pays so little attention to the comments posted in these forums! Maybe that's why it's called Xero

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    Grant Lues commented  · 

    Actually My idea - we send out hundreds of quotes and most don’t get replied to unless we manually follow them up. Auto follow up Would greatly assist us as a time saving system as well as helping cashflow

    Grant Lues supported this idea  · 
  2. 1,081 votes

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    Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
    Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
    If we detect there's been no activity on a page (e.g…

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    Grant Lues commented  · 

    Seriously annoying element of Xero - every time I work in something else it logs me out like after 20-30 minutes. Working from home so no risk leaving it open. Come on Xero this is just a complete pain and waste of time