Settings and activity
9 results found
-
785 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
An error occurred while saving the comment 
Martin Dent
supported this idea
·
-
5 votes
An error occurred while saving the comment Martin Dent
commented
I completely agree with this "idea". It's more than an idea, it is completely logical and obvious. I take payments in via Worldpay and the only reliable check is the "Cart ID" or reference number, and Xero completely ignores this when it suggests Find and Match candidate. Customer names are completely unreliable and often are different to the invoiced party so these are the worst things to Sort on.
An error occurred while saving the comment Martin Dent
commented
I have EXACTLY the same requirement. It is so important to us, that as soon as we find a book keeping solution that features a match against a reference number (in our case our Cart ID), if Xero still is unable to provide, we will have to move
An error occurred while saving the comment Martin Dent
commented
Reconciling online payments is a slow and cumbersome process within XERO and it need not be. Currently the Find and Match algorithm makes suggested Reconciliation Matches based on Amount and Name. This is not 100% and it can suggest a wrong match if there is two customers with same or similar name. For thousands of monthly payments this means hours of checking each payment. However, there is a much better way which is for Find and Match to use a combination of the amount and the unique reference number (which appears on both the payment and the invoice) as the basis for the suggested Match. Then it would save hours of time if Xero could allow a bulk acceptance of such Matches..... Surely this is a simple bit of coding for the Xero team?
Martin Dent
supported this idea
·
An error occurred while saving the comment Martin Dent
commented
Reconciling online payments is a slow and cumbersome process within XERO and it need not be. Currently the Find and Match algorithm makes suggested Reconciliation Matches based on Amount and Name. This is not 100% and it can suggest a wrong match if there is two customers with same or similar name. For thousands of monthly payments this means hours of checking each payment. However, there is a much better way which is for Find and Match to use a combination of the amount and the unique reference number (which appears on both the payment and the invoice) as the basis for the suggested Match. Then it would save hours of time if Xero could allow a bulk acceptance of such Matches..... Surely this is a simple bit of coding for the Xero team?
-
5 votesMartin Dent
supported this idea
·
-
9 votes
Hi community, appreciate the interest for being able to match based on the invoice number, even if the amount of the statement line and transaction in Xero differ. While this isn't something we have plans for at this stage, it'll be good to get a sense of the interest for this here.
Just to confirm for everyone coming across - The way suggested matches work currently is based on the amounts of the statement line and transaction being the same and also looking at most of the fields of a statement line and comparing with transactions entered to show a preferred match.
Martin Dent
supported this idea
·
-
14 votes
Hey community, thanks for your continued interest and feedback on this idea.
Right now, you can set up bank rules to code future payroll payments, or turn on Suggest previous entries so that Xero suggests a transaction each time.
If there's any future changes we will let you know on the thread here. Thanks
Martin Dent
supported this idea
·
-
12 votesMartin Dent
supported this idea
·
-
50 votesMartin Dent
supported this idea
·
-
240 votes
Hi everyone, we've been tracking this idea for some years now and truly value all the feedback we've heard on the desire and time saving reducing the manual steps in reconciliation
would achieve. We completely get wanting to skip that extra ‘OK’ click when you trust the suggested matches.
We’re excited to share that this idea is now in development. At Xerocon this year we shared automated bank reconciliation - Using JAX to automatically match and categorise your bank transactions with your Xero transactions.😊
It's in beta already and being tested by a small group of users atm, and as soon as we have more to share on this rolling out wider I'll give you another update here. Thanks again for helping us shape the future of Xero!
Martin Dent
supported this idea
·
-
133 votes
Hi everyone, we wanted to loop back on the outcome of the survey we did. Our product team have used this feedback, and looked into building this feature but at this stage want to confirm that this work is not currently on our roadmap.
As a global business with many requests for our different regions and needs, we are not able to build everything at once.
We appreciate this is not the news you’d like around this but do want to be upfront with you all here to help you make the best decisions as needed for your businesses. If things change, we’ll communicate this with you through the idea here.
Kelly, Why when you can see so much support for this change do you report that "at this time, there are no plans for adding Credit Notes to find and match"... This response translates to: "We hear you but we are going to ignore you". Why is Xero ignoring its customers? Are you suggesting that we should spend more time finding an alternative bookkeeping software than giving the detail feedback that we provide here?