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  1. Notifications - Alert when an invoice has been paid

    205 votes

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    100 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thank you for feeding back about how a paid-invoice notification could reduce manual checking and follow-ups, as well as help you move orders forward once payment is received.

    Our teams have done some initial discovery and are looking more broadly at our notifications framework across Xero.

    To be transparent here - a notification specifically for when an invoice is paid isn’t in our near term plans at this stage, but we’ll share an update if there’s meaningful progress as notifications continue to evolve.

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    Ryan Hastie commented  · 

    We are looking at alternatives also. Bye Xero, how far you've fallen.

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    Ryan Hastie commented  · 

    Why dead silence from Xero moderators...?

    Xero are you there??

    Ryan Hastie supported this idea  · 

  2. Contacts - Allow multiple addresses for a single contact record

    1,465 votes

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    561 comments  ·  Contacts & documents » Contact  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.

    As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.

    We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.

    We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.

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    Ryan Hastie commented  · 

    Hi Kelly,

    Can you please respond to the requests of users to have notifications for payments. When a payment is received an alert, ideally email, is sent to the user.

    This seems to be a simply implementation, and users have been asking for many years.

    Please respond.

    Thanks,
    Ryan

    Ryan Hastie supported this idea  ·