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1,295 votes
Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.
While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.
Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.
We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.
The new bills approval flow which we’re currently developing is an example of this - once available admins…
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540 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
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Melanie Sullivan
commented
Paid an invoice I should not have done last month due to this illogical omission by Xero - this really is critical
Melanie Sullivan
supported this idea
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An error occurred while saving the comment Melanie Sullivan
commented
Full agreement with Sara's comments
Arnis - total agree and posted following on your thread:
I am struggling to understand why when requested by so many that XERO does not even think it is worth investigating being able to dispute bills, a very basic requirement of an accounting system. Today this has caused problems with a supplier, when a junior accounting person promised payment for a bill that is in dispute. Fortunately long standing relationships have resolved this, but what if this was not the case? I'd be interested to know on what basis it has been reviewed, analysed, and deemed not a priority by product team.