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1,233 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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511 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
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Melanie Sullivan
commented
Paid an invoice I should not have done last month due to this illogical omission by Xero - this really is critical
Melanie Sullivan
supported this idea
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An error occurred while saving the comment Melanie Sullivan
commented
Full agreement with Sara's comments
Arnis - total agree and posted following on your thread:
I am struggling to understand why when requested by so many that XERO does not even think it is worth investigating being able to dispute bills, a very basic requirement of an accounting system. Today this has caused problems with a supplier, when a junior accounting person promised payment for a bill that is in dispute. Fortunately long standing relationships have resolved this, but what if this was not the case? I'd be interested to know on what basis it has been reviewed, analysed, and deemed not a priority by product team.