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926 votes
Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏
We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.
Right now there are no specific time frames available as to when this might be worked on, but…
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292 votes
Melanie Sullivan
supported this idea
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399 votes
We appreciate all the feedback received through this idea, everyone. Taking on board all your comments there are two sides of the fence when looking at flagging an invoice as 'in dispute' - Looking at the ability to flag a bill/supplier invoice as 'in dispute', versus the ability to flag a customer invoice as 'in dispute'.
It'd be good to get understanding of the interest in each individually so we've started a new idea for bills that you can add your support for.
But to give clarity, currently we do not have plans for developing a flag for bills, or sales invoices.
For those looking for this feature in sales invoice although not specific to each invoice, you may be able to make use of Credit Limits - Find out more and explore how to set up a limit for your customers through Xero Central.
We'll continue to track…
An error occurred while saving the comment Melanie Sullivan
commented
Paid an invoice I should not have done last month due to this illogical omission by Xero - this really is critical
Melanie Sullivan
supported this idea
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An error occurred while saving the comment Melanie Sullivan
commented
Full agreement with Sara's comments
Arnis - total agree and posted following on your thread:
I am struggling to understand why when requested by so many that XERO does not even think it is worth investigating being able to dispute bills, a very basic requirement of an accounting system. Today this has caused problems with a supplier, when a junior accounting person promised payment for a bill that is in dispute. Fortunately long standing relationships have resolved this, but what if this was not the case? I'd be interested to know on what basis it has been reviewed, analysed, and deemed not a priority by product team.