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  1. 264 votes

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    Clare Kendall C.FICB commented  · 

    @Jame Leat - Xero support told me they can manfully retrieve the emails from their systems for you (up to a certain time frame). Hope this helps your court case. Obviously it's not an ideal solution

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    Clare Kendall C.FICB commented  · 

    It's critical to be able to view what has been sent to the client. As it could be sent by any user of the system. Any audit trail isn't complete without it.

    Clare Kendall C.FICB supported this idea  · 
  2. 78 votes

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    Thanks for your interest in being able to send a PDF of an invoice via the Xero Network. 


    While this isn't something we're looking to develop atm. For those in AU and NZ you could look into sending e invoices via the Peppol network. 


    Through e invoices you can attach and include files as well as a PDF of the invoice - See more on Xero Central 

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    Clare Kendall C.FICB commented  · 

    @Yolande
    Thank you for the update. Very much appreciated. I can see you’re using the new eInvoicing, and whilst it’s great that it works for you, over half of U.K. businesses are not VAT registered and therefore can’t use it because it requires a VAT number.
    All this said, if Xero can make it work for half the customers, I hold some hope they make make it available for the other half. Thanks again 😊

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    Clare Kendall C.FICB commented  · 

    @Yolande
    Are you referring to the tickbox on the Confirm Message Settings screen saying "Include PDF attachment" above " Send via Xero Network"?
    Or is there another tickbox which works somewhere?
    (If you test ticking both boxes mentioned above, the PDF is not attached to the invoice when sent Xero to Xero)

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    Clare Kendall C.FICB commented  · 

    Agree with Martin & Ashley, especially on the inefficiency of the current functionality

    Clare Kendall C.FICB supported this idea  · 
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    Clare Kendall C.FICB commented  · 

    The client needs the invoice for their records, without it HMRC could disallow the expense. Please prioritise this request.

  3. 448 votes

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    Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.

    Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.

    Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.

    Clare Kendall C.FICB supported this idea  · 
  4. 578 votes

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    Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
    We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
    We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.

    Clare Kendall C.FICB supported this idea  · 
  5. 644 votes

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    Hi everyone, thanks for joining and supporting this idea.

    We understand there are a few different use cases for why you'd like to attach a file to an asset within the Fixed Assets register, as well as transactions themselves.


    To be upfront our team's current focus, like many areas of Xero, is on upgrading Fixed Asset technology, as we build greater consistency between Xero experiences, making it easier to learn and navigate Xero. Some of these changes may seem minor, but are critical in terms of delivering new and exciting value later on.

    That being said, our team is researching what comes next and this is a focus because it is the most supported idea for Fixed Assets right now.


    As we continue forming the future of Fixed Assets in Xero, we'll share if there’s any updates.

    Clare Kendall C.FICB supported this idea  · 
  6. 360 votes

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    Clare Kendall C.FICB commented  · 

    This would be very useful indeed but would need to be configurable to choose which clients would receive statements

    Clare Kendall C.FICB supported this idea  ·