We have many customers that have moved to accounting systems where electronic invoices need to be emailed to a specific email address. An example of this would be hub doc.
However these customers have advised that this email address cannot be used for statements and these need to go to a different email address.
In XERO it is incredibly difficult to differentiate email address so for these customers we have to keep a seperate manual list and remember to email these customers separately. And this seems somewhat antiquated.
Given that I am sure XERO are aware of these services that are now available to business is there anyway you can set up an email address that pertains to statement only emails?? I know you can put numerous emails in a customers details but that doesn't really help differentiate as you still need to remember what goes where. I am talking about being able to input an email address that XERO knows is specifically for statements.
We have experienced many months of bad debtors because statements have been going to systems like hub doc and the statements don't get recognised and get rejected by these systems.
We have many customers that have moved to accounting systems where electronic invoices need to be emailed to a specific email address. An example of this would be hub doc.
However these customers have advised that this email address cannot be used for statements and these need to go to a different email address.
In XERO it is incredibly difficult to differentiate email address so for these customers we have to keep a seperate manual list and remember to email these customers separately. And this seems somewhat antiquated.
Given that I am sure XERO are aware of these services that are now available to business is there anyway you can set up an email address that pertains to statement only emails?? I know you can put numerous emails in a customers details but that doesn't really help differentiate as you still need to remember what goes where. I am talking about being able to input an email address that XERO knows is specifically for statements.
We have experienced many months of bad debtors because statements have been going to systems like hub doc and the statements don't get recognised and get rejected by these systems.