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  1. 151 votes

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    Hi everyone, we appreciate the continued interest in the timer in Practice Manager. As mentioned in my last update, work for a Pause option would require a lot of work, and it's not something we have plans for right now.

    However, we understand this is important to our customers and when our team have more capacity we'll explore how we might develop solution for this.

    We will keep let you know if there is any progression to share here.

    Jonathan Amos FCA supported this idea  · 
  2. 246 votes

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    Hi all - thanks for taking the time to provide your votes and commentary on the idea to enable subtotals in invoices. We appreciate how this would make invoicing easier and enable you to provide a clear breakdown on invoices.

    As you can imagine with a global product, the variety of ideas we receive is expansive and so the product team focuses on building features that will meet most people’s needs. In the interest of transparency at this stage this idea is not currently planned. However we’re still open to receiving feedback and votes. It could always be reconsidered at a later date.

    In the meantime it’s worth highlighting (as a few have mentioned already) a workaround is to generate an invoice as a PDF and then edit the PDF externally. Alternatively our Xero App Store has many invoicing providers who may do this. You can browse the invoice providers

    Jonathan Amos FCA supported this idea  · 
  3. 102 votes

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    Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.

    In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.

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    Jonathan Amos FCA commented  · 

    For God's sake, Xero, this is unbelievably dumb. It's one of the best features in Xero, one which I have enjoyed using for the last ten years and one which is 100% internal to Xero. Yet you bring in a new style of invoicing and don't bring this with it. I have only recently started using the new style of invoicing, thinking it was time I switched over but this feature is still missing. You could at least warn us that this feature no longer works when we send invoices and add it as a condition of using Xero to Xero, rather than hide it in the procedures, to save us scratching our heads wondering what has gone wrong when we look for our invoices in our clients' systems.

    I think Xero has managed this new invoicing system very poorly. It's been available with the old style now for over a year and a half. It's high time to come clean and ditch either the old or the new style.

  4. 86 votes

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    Jonathan Amos FCA supported this idea  ·