Settings and activity
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48 votes
Kate Clement
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9 votes
Kate Clement
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Account Transactions: Receipts - Send automated 'payment received' e-mail when payment is reconciled
427 votesHi everyone, we totally get how automating the sending of receipts when a transaction is reconciled would free up time and the manual task involved in this activity.
Though not in the pipeline at present, this is a feature our product team would like to explore more in the future.
We’ll be sure to update you all again when we are able to look into this deeper. Thanks
Kate Clement
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77 votes
Hey community,
As some of you are aware, you can edit a contact and set a credit limit, and optionally block new invoices when the credit limit is reached in new invoicing.
Understand that a few of you are asking for a feature to put a stop on a contact so they can’t be sent invoices regardless of what their credit limit is, as well as others who'd like to see this implemented on the supplier side.
We'd like to confirm that this is not something we have plans to develop at this time. We're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here 👀
If there's any change we will let you know on the thread. Thanks
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Kate Clement
commented
Come on Xero, this needs to happen!
I have seen this request dating back as far as 2012. We have several departments (sales, servicing and instals) all invoicing the same customer.
A customer may still have a balance outstanding on our instals department and then call the office for a callout/service.
It is no good putting ON STOP next to their name as the call out would have already taken place. it does not make sense to check every customer prior to see whether their account is on stop or not.please please pelase look at getting this incorporated asap!
always being asked whether payment has been received. Sometimes circa 30 emails per week. This is a must for it to be automated once reconciled.