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  1. Bills - Option to permanently dismiss Pay bills online pop-up message

    58 votes

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    20 comments  ·  Purchase orders, bills & inventory » Paying bills  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks again for all the feedback we’ve received about this flow here. Our team has taken this on board.

    It’s worth highlighting that the pop up window that shows for every payment is part of the payment flow to determine how you’d like to process the payment - You can choose to pay by online bill payments or manual payment. We want to be upfront that we don’t have any plans to permanently remove this flow.

    However, based on feedback the team has added a selection to the modal in the screenshot here ”‘Don’t show again” to return to the original experience when it's possible to continue with manual batch domestic payments.

    If you check this option you’ll be taken back through the older payments flow the next time you go to make a payment of this kind.

    Please note, if you simply click the ‘X’ button in…

    Adam Livesey supported this idea  · 

  2. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    460 votes

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    386 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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    Adam Livesey commented  · 

    @Matt there are other solutions and ones that aren't charging more per month than wat Xero is charging

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    Adam Livesey commented  · 

    @Denym Bird

    So we have to pay another service provider more than Xero to do what Xero should be doing already....

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    Adam Livesey commented  · 

    Started in 2013, now nearly 2023, customers still not receiving emails sent by Xero,

    Come on xero, why are we paying a premium price for a sub premium service........

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    Adam Livesey commented  · 

    Having many clients not receiving email becuase of this, meaning we spend extra time in calling clients chasing up invoices,