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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    412 votes

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    We’ll send you updates on this idea

    360 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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    Adam Livesey commented  · 

    Started in 2013, now nearly 2023, customers still not receiving emails sent by Xero,

    Come on xero, why are we paying a premium price for a sub premium service........

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    Adam Livesey commented  · 

    Having many clients not receiving email becuase of this, meaning we spend extra time in calling clients chasing up invoices,