Settings and activity
4 results found
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855 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
An error occurred while saving the comment An error occurred while saving the comment 
Belinda Johnson
commented
Unhappy Customer - I wholeheartedly agree and have mentioned this idea on a few threads RE: New Invoicing this year to no avail. Xero continues to spruik their wares and entice new customers to sign up to become stuck in a system which is increasingly becoming less user friendly by the month...
I have commented on their Facebook posts without any response. I believe greater numbers on public forums and social media might help the cause as it would affect their bottom line. Money talks.
An error occurred while saving the comment Belinda Johnson
commented
Exactly Jill. It's beyond embarrassing Xero seems to have ignored the fact tacking correspondence is imperative for auditing and debt collection purposes.
This isn't something that should be in their "we'll get to it later with everything else we don't deem important".
An entire team of incompetent programmers who clearly aren't bookkeepers or accountants and have no idea what we actually do.....I'll say it again, we MUST openly declare these issues on their socials as they as ignoring our complaints and investing their resources in marketing and luring in new business trapping them here with us.....
See you all in the comments section!
An error occurred while saving the comment Belinda Johnson
commented
@Kathy Skinner , it's because we only air our grievances within these hidden threads.
I've suggested a number of times that each of us needs to bombard their social media posts with our complaints.Whenever I have posted on their Facebook posts I'm generally the only person to comment.
THE ONLY PERSON out of thousands of subscribers with complaints.Xero is so focused on attracting new customers to generate even more revenue, that might actually action our requests if they are out there for the world to see.... and judge before signing up and becoming trapped like we are now.
An error occurred while saving the comment Belinda Johnson
commented
100% agree with everything Chris Kabacznik
These are all of my exact same issues.
Invoice from Xero Files, auto drafts, tab creates new customer, the layout.... all of it.Beyond exasperating!
An error occurred while saving the comment Belinda Johnson
commented
Switched again briefly today to see if any improvements... WOW!
STILL SO LAGGY!! Unbelievably slow.And WHY do I no longer have the option to create Sales Invoice from Xero Files?
Now I have to create a new invoice and THEN attach my file only after choosing a supplier? Why? Do you know how much time this change will be adding to my days?
Absurd. I hate it here.
An error occurred while saving the comment Belinda Johnson
commented
Bookkeepers don't want "beautiful" with promises of bells and whistles (which all listed are currently available in classic, so unsure how exactly they are new and wonderful?).
We want FUNCTIONAL. We want the BARE MINIMUM.
We want to AVOID RSI. We want PLAIN AND BORING.
We want to be able to SEE EVERYTHING AT A GLANCE without having to look across the giant monitor in glaring white at giant letters to try and hunt out information.This is actually the worst. The worst ever and whoever made these decisions should be fired.
An error occurred while saving the comment Belinda Johnson
commented
Xero have removed so much functionality it's genuinely absurd. To no longer be able to send all receipts and POs to Xero Files to generate Bills and Invoices to is a massive oversight.
It's literally how I generate EVERY SINGLE BILL and INVOICE in our system.
EVERY. SINGLE. ONE.Absolutely absurd and unable to function.
If the new invoicing is not fixed (aka able to do everything the old version is capable of doing) then I will have no choice but to switch to QuickBooks or MYOB.Belinda Johnson
supported this idea
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103 votes
Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.
With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.
Belinda Johnson
supported this idea
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65 votes
Hi everyone, thanks for voting and sharing your feedback here.
From the Contacts page you can already click the quick link to the official ABN lookup page to verify a number yourself. Our product team have reviewed the commentary here and appreciate that the ability to do this from within Xero would enhance the process, however at this stage there are no firm plans or timelines surrounding this. As always we'll be sure to return here if there's more news to share 📢
Belinda Johnson
supported this idea
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659 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
An error occurred while saving the comment Belinda Johnson
commented
I think everyone here is overlooking one important thing...
Do Xero even have employees skilled enough to make this change?It seems quite obvious now that I've asked myself this question that the answer is no.
They are only employing people to make things "beautiful" and creating endless tabs and reports no one will ever use, then increase their prices from all their "added features" without offering the most BASIC of features like credit note find and match and manual GST adjustment to match suppliers billing.....
bUt ThE fEaTuReS 😒
Belinda Johnson
supported this idea
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Without bombarding their socials with your complaints Xero won't fix anything... they have proven they don't care at all about current customers. Their focus is on retaining new customers.
Take to social media, hope to see you there!