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  1. 227 votes

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    Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
    Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.

    Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.

    There are really important reasons why we must go forward with sunsetting classic invoicing…

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    Belinda Johnson commented  · 

    Bookkeepers don't want "beautiful" with promises of bells and whistles (which all listed are currently available in classic, so unsure how exactly they are new and wonderful?).
    We want FUNCTIONAL. We want the BARE MINIMUM.
    We want to AVOID RSI. We want PLAIN AND BORING.
    We want to be able to SEE EVERYTHING AT A GLANCE without having to look across the giant monitor in glaring white at giant letters to try and hunt out information.

    This is actually the worst. The worst ever and whoever made these decisions should be fired.

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    Belinda Johnson commented  · 

    Xero have removed so much functionality it's genuinely absurd. To no longer be able to send all receipts and POs to Xero Files to generate Bills and Invoices to is a massive oversight.
    It's literally how I generate EVERY SINGLE BILL and INVOICE in our system.
    EVERY. SINGLE. ONE.

    Absolutely absurd and unable to function.
    If the new invoicing is not fixed (aka able to do everything the old version is capable of doing) then I will have no choice but to switch to QuickBooks or MYOB.

    Belinda Johnson supported this idea  · 
  2. 70 votes

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    Belinda Johnson supported this idea  · 
  3. 70 votes

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    Hi community, to keep you updated of progress in this space. Our product team recently released an update so you can view more detail in history such as where an issue or due date has changed or total amounts of the invoice have changed and who these were made by. We have more improvements coming for history and notes in new invoicing and will share more as it's made available, here.

    Belinda Johnson supported this idea  · 
  4. 56 votes

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    Hi everyone, thanks for voting and sharing your feedback here. 

    From the Contacts page you can already click the quick link to the official ABN lookup page to verify a number yourself. Our product team have reviewed the commentary here and appreciate that the ability to do this from within Xero would enhance the process, however at this stage there are no firm plans or timelines surrounding this. As always we'll be sure to return here if there's more news to share 📢

    Belinda Johnson supported this idea  · 
  5. 496 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

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    Belinda Johnson commented  · 

    I think everyone here is overlooking one important thing...
    Do Xero even have employees skilled enough to make this change?

    It seems quite obvious now that I've asked myself this question that the answer is no.

    They are only employing people to make things "beautiful" and creating endless tabs and reports no one will ever use, then increase their prices from all their "added features" without offering the most BASIC of features like credit note find and match and manual GST adjustment to match suppliers billing.....

    bUt ThE fEaTuReS 😒

    Belinda Johnson supported this idea  ·