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  1. 415 votes

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    Hi team, thank you to those that engaged our team through the research of the new invoicing layout. With help and input from you all we have released improvements to the layout of new invoicing that involves shifting the placement of some fields and buttons which has also helped to reduce white space and condense the view.
    Hearing about the differing flows and how many customers enter data when invoicing has helped inform where fields and buttons are now placed, and in many cases helps speed up the entry of your invoicing data.
    We’re continuing to explore improvements such as default options, keyboard entry of fields and pathways when adding additional options within the invoicing grid (such as Tracking, or Accounts), and we have individual ideas for these elements that we’d encourage you to join and support, which I’ve listed below.

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    Belinda Johnson commented  · 

    @Kathy Skinner , it's because we only air our grievances within these hidden threads.
    I've suggested a number of times that each of us needs to bombard their social media posts with our complaints.

    Whenever I have posted on their Facebook posts I'm generally the only person to comment.
    THE ONLY PERSON out of thousands of subscribers with complaints.

    Xero is so focused on attracting new customers to generate even more revenue, that might actually action our requests if they are out there for the world to see.... and judge before signing up and becoming trapped like we are now.

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    Belinda Johnson commented  · 

    100% agree with everything Chris Kabacznik

    These are all of my exact same issues.
    Invoice from Xero Files, auto drafts, tab creates new customer, the layout.... all of it.

    Beyond exasperating!

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    Belinda Johnson commented  · 

    Switched again briefly today to see if any improvements... WOW!
    STILL SO LAGGY!! Unbelievably slow.

    And WHY do I no longer have the option to create Sales Invoice from Xero Files?

    Now I have to create a new invoice and THEN attach my file only after choosing a supplier? Why? Do you know how much time this change will be adding to my days?

    Absurd. I hate it here.

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    Belinda Johnson commented  · 

    Bookkeepers don't want "beautiful" with promises of bells and whistles (which all listed are currently available in classic, so unsure how exactly they are new and wonderful?).
    We want FUNCTIONAL. We want the BARE MINIMUM.
    We want to AVOID RSI. We want PLAIN AND BORING.
    We want to be able to SEE EVERYTHING AT A GLANCE without having to look across the giant monitor in glaring white at giant letters to try and hunt out information.

    This is actually the worst. The worst ever and whoever made these decisions should be fired.

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    Belinda Johnson commented  · 

    Xero have removed so much functionality it's genuinely absurd. To no longer be able to send all receipts and POs to Xero Files to generate Bills and Invoices to is a massive oversight.
    It's literally how I generate EVERY SINGLE BILL and INVOICE in our system.
    EVERY. SINGLE. ONE.

    Absolutely absurd and unable to function.
    If the new invoicing is not fixed (aka able to do everything the old version is capable of doing) then I will have no choice but to switch to QuickBooks or MYOB.

    Belinda Johnson supported this idea  · 
  2. 77 votes

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    Belinda Johnson supported this idea  · 
  3. 57 votes

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    Hi everyone, thanks for voting and sharing your feedback here. 

    From the Contacts page you can already click the quick link to the official ABN lookup page to verify a number yourself. Our product team have reviewed the commentary here and appreciate that the ability to do this from within Xero would enhance the process, however at this stage there are no firm plans or timelines surrounding this. As always we'll be sure to return here if there's more news to share 📢

    Belinda Johnson supported this idea  · 
  4. 552 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

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    Belinda Johnson commented  · 

    I think everyone here is overlooking one important thing...
    Do Xero even have employees skilled enough to make this change?

    It seems quite obvious now that I've asked myself this question that the answer is no.

    They are only employing people to make things "beautiful" and creating endless tabs and reports no one will ever use, then increase their prices from all their "added features" without offering the most BASIC of features like credit note find and match and manual GST adjustment to match suppliers billing.....

    bUt ThE fEaTuReS 😒

    Belinda Johnson supported this idea  ·