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  1. Contacts - Send out bulk emails to suppliers and customers

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    80 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminHannah G (Admin, Xero) responded

    Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


    That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


    I know this isn’t the news you’re hoping…

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    Louise Buchanan commented  · 

    'Building on Beautiful' - what the actual ****? I followed your link and read a whole heap of BS. 🤣🤣🤣
    You say it's a more "critical project" but the project is nothing! What I read was a word salad.
    Xero admin - please refrain from posting comments that treat your PAYING customers as f'ing dullards.....

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    Louise Buchanan commented  · 

    This idea was posted ALMOST A DECADE AGO, which means Xero don't give a rat's ****, people!!!

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    Louise Buchanan commented  · 

    Yeh, 8 years is bloody ridiculous, especially for such a seemingly simple request!
    I flagged the idea as 'inappropriate' in the hopes it'll get some attention..... from someone..... somewhere.....

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    Louise Buchanan commented  · 

    Exactly! I can't believe it's not already a feature. I need to advise all of our current debtors of our change of banking details and because Xero is SHITE in so many ways, I have to retrieve every one of their email addresses to send it to them via Outlook. Arrrrgggghhh!!!!!

    Louise Buchanan supported this idea  ·