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  1. 1,167 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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    Ann Dalgleish commented  · 

    Currently we amend the invoice number to DO NOT PAY, although this is not a failsafe method. Before now, we have been sent a duplicate invoice to chase payment which has been put on Xero, but then the duplicate invoice number is not picked up.
    It would be really helpful to have a flag for bills on hold.

    Ann Dalgleish supported this idea  · 
  2. 710 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Ann Dalgleish supported this idea  · 
  3. 5 votes

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    Thanks for raising the idea, team. 

    Right now, we don't have plans for developing the ability to edit Credit Notes within the mobile Accounting app which is where functions like adding files would come in, too. 

    It's good to begin tracking the interest of this here, but want to be upfront with this atm. 

    Ann Dalgleish shared this idea  ·