Settings and activity
2 results found
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268 votes
Hi everyone, we understand you'd like more consistency in the documents you send from Xero and appreciate all your feedback on Remittance customisation here. While we have longer terms intentions to improve branding across Xero, this is not roadmapped for development at present.
We'll continue to stay connected to the idea here and engage to share when there is opportunity to develop in this space.
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Clare Dingle
supported this idea
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1,057 votes
Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
If we detect there's been no activity on a page (e.g…An error occurred while saving the comment Clare Dingle
commented
Agree, log out time needs to be more than 60 minutes
Totally DISAGREE about being continually emailed every time someone votes for this function.
Please stop emailing me
An error occurred while saving the comment Clare Dingle
commented
Adjusting the time-out would be absolutely wonderful - it is so disruptive to be logging in so frequently.
Looking at this request, it seems users have been asking for this for almost 10 years. Why is Xero so slow to respond?
Totally agree with Amber's comments below.
Surely someone in Xero can see the importance of this issue and can accelerate development.
Xero should remember is is the Users, i.e. the companies and individuals who dutifully pay their subscriptions, which allows Xero to exist.
Please Xero, do better with looking after your customers.