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  1. 872 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

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    Lesley Parker commented  · 

    I think this is crucial. It's a normal everyday accounting function - to be able to pay / include a credit note in a payment to a supplier (as long obviously as the total is a positive figure). When we do this, we have to allocate the credit to an invoice we are going to pay, then create a remittance, then advise the supplier that we've allocated the credit note against a particular invoice. It creates unnecessary work and the potential for mis allocation on the supplier side, which could in some cases, cause mayhem.

    Lesley Parker supported this idea  · 
  2. 9 votes

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    Hi community, appreciate the interest for being able to match based on the invoice number, even if the amount of the statement line and transaction in Xero differ. While this isn't something we have plans for at this stage, it'll be good to get a sense of the interest for this here. 

    Just to confirm for everyone coming across - The way suggested matches work currently is based on the amounts of the statement line and transaction being the same and also looking at most of the fields of a statement line and comparing with transactions entered to show a preferred match.

    Lesley Parker supported this idea  · 
  3. 199 votes

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    Lesley Parker commented  · 

    I can't understand why this is not a normal accounting function. As one person has said - not being able to show credit notes on a remittance causes many problems and extra work. It would be good to get a fix for this - asap!