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  1. 143 votes

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    Hey community, thank you for continuing to highlight how important multi-level approvals for paying bills can be for teams of all sizes. We’re currently building a customisable bill approval workflow into Xero that'll let admins set rules based on factors such as amount, supplier, account code or who submitted the bill. You’ll then be able to automatically route bills through selected approvers in sequential or parallel steps. ✨

    Approvers will be able to take action in Xero, with a digital audit trail captured in history and notes to identify who approved a bill and when - Helping to keep the approval chain moving. You can read more about our direction in our update on The Long and Short of It.

    I’ll come back to share as this begins to officially rollout.

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    Helen Alexander commented  · 

    Many businesses require two people to authorise a bill before payment . ApprovalMax does this but would be better if it was part of Xero.

    Helen Alexander supported this idea  · 
  2. 7 votes

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    Helen Alexander supported this idea  · 
  3. 79 votes

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    Hi everyone, we hear how manual communication to the right person about which bills need their attention can be time-consuming, especially as teams grow.

    We’re pleased to let you know that we’re developing a bill approval workflow in Xero. It’ll let admins choose named approvers and set routing rules, so bills can be automatically directed to the right person (rather than relying on inboxes, spreadsheets or verbal follow-up).

    Approvers will be able to see the bills waiting for them in Xero and receive an email when their step becomes active, making ownership clearer while keeping the bill, approval decision and history together in one place. You can find more detail in our bill approvals update on The Long and Short of It 😊 - We’ll share more as this feature lands!

    Helen Alexander supported this idea  · 
  4. 9 votes

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    Helen Alexander supported this idea  · 
  5. 33 votes

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    Helen Alexander commented  · 

    How does the Xero corporation manage approval of payments and expenses? The managers responsible for the budget area needs to be able to approve the invoices for their area only - and without changing the data added by the finance team. We find the process in Xero really manual. We should be able to get a bill into Xero using Hubdoc and automatically added to a list for a named approver - this could be set by account code within chart of accounts or in contacts if linked to the supplier. The approval process is really clunky. We need to have an audit trail for the approval and we also need to make it easy for managers to approve all their invoices by looking at one list.

    Helen Alexander supported this idea  · 
  6. 536 votes

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    Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.

    Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;

    1. Add a note to the invoice to serve as a clear internal reminder of the dispute.
    2. Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
    3. Update the reference to add a notation such as [reference number] - 'In dispute'

    While we know these aren't perfect solutions, we hope these may help some in the conversation right now.

    We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…

    Helen Alexander supported this idea  · 
  7. 99 votes

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    Helen Alexander supported this idea  · 
  8. 502 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

    Helen Alexander supported this idea  · 
  9. 695 votes

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    Thank community, we appreciate all your involvement on this idea. We understand the ability to bulk export or print attached files would be a huge time-saver, especially for year-end audits, client communication, and general record-keeping.

    We’ve evaluated the complexity of this feature against other priorities on our roadmap. Atm, this isn't in our plans however we'd like to explore bulk downloading of files from Xero in the longer term. I'll share an update when we're able to give more attention to this, here.

    For the meantime if this is essential for you right now, you may like to explore third-party integrations through our Xero app store which could meet your needs here.

    Helen Alexander supported this idea  ·