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  1. Invoices/Bills - Feature to 'write off' as bad debt

    682 votes

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    14 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Cobus Nell supported this idea  · 

  2. Contacts: Statements - Allow to be sent to Contact Groups

    207 votes

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    submitted  ·  117 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Cobus Nell commented  · 

    They do not read this at XERO- we tried Statey but you can only send to one contact group at a time

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    Cobus Nell commented  · 

    why do we never see any replies from Xero ?

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    Cobus Nell commented  · 

    We have various customer groups- we would like to send to selected groups only - rather than selecting customers individually

    Cobus Nell supported this idea  ·