Settings and activity
2 results found
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374 votes
Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.
I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.
When there is opportunity to pick this up, I will share any news with you all here.
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147 votes
Thanks for your support and joining in this idea. We get the challenges involved in manually chasing up employees to complete timesheets each pay period.
Although it's not the integrated solution you’re looking for, you could look to set up recurring calendar events or using external communication tools to prompt your team members.
We want to be transparent that we don't have any plans for adjusting the existing notifications for timesheets.
We'll continue to monitor this idea, and should our priorities shift in the future we'll let everyone know here.
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Sam Lindsay
commented
It is quite astounding that this is not baseline functionality.
Sam Lindsay
supported this idea
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We have started seeing that emails are getting blocked as the "Display Name" doesn't match the email address of "message-service@post.xero.com".
To stop this we created a custom address in Xero and set the "Display Name" to "message-service" and then the users real email as the Reply-To address.
It's not ideal, but it seems to be helping for now.