Settings and activity
2 results found
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1 vote
Dennis Lawrence
shared this idea
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104 votes
Thanks for your contributions and voting on this idea, community. While we're seriously taking on board your feedback for how and why being able to hold selections across pages would be helpful when processing batch payments, we want to be open that this isn't a focus area for product at this time.
We'll continually reassess ideas where there's opportunity, so please keep adding your votes and interest, here. If there's any development planned we'll be certain to share this with you all.
An error occurred while saving the comment An error occurred while saving the comment Dennis Lawrence
commented
Well. If improving functionality that saves users time and prevents multiple transactions that should be done in one isn't your focus, then what exactly is your focus. I've seen changes to reports that weren't necessary nor helpful, we're being forced to change invoicing that worked just fine and didn't seem to need changing. Looks to me like Xero is ignoring things that will actually improve their software and make the job of those of us that have to work with it easier in favor of cute changes that seem to help no one. I want to remind everyone out there that WE are Xero's customers and, as the old saying goes, the customer should always come first. Do any of you, with the above response, feel that Xero is putting its customers first? Not hardly. I think we need to remind Xero that they aren't the only game in town and that when subscriptions fall, jobs have to go. Their jobs.
An error occurred while saving the comment Dennis Lawrence
commented
How am I not surprised. Based on the last response you issued regarding this issue that, for all other platforms out there is basic, you're concentrating on how you can make things easier and better, payment wise, for our customers, not your users. As a consequence, you're making it easier for our customers to pay us but you're not fixing it so that, when we receive these easier payments, we can post them easier and more efficiently. This is ridiculous. Your cutesie screens and updates to invoicing, updates to reports and customer payments do nothing to help the users of your **** software, the one's, might I remind you, that pay your salaries. The ability to select and post all outstanding invoices that we receive payments on in one transaction, one batch, is, in all other accounting platforms, basic functionality. It is unbelievable that you, the one's that created and support (and I use that term loosely) this software don't recognize the importance of this functionality and don't make it a top priority.
To the growing number of users that recognize that the brain trust running Xero couldn't give a **** about what we, the users, need, I encourage you to give these idiots a quick lesson in business - that being - the customer (that's us) should come first. The lesson should be the recognition that Xero isn't the only platform out there and that without us, they don't have a business. I will soon be transitioning to Sage 50 cloud, a far superior product, and I encourage each and every one of you out there that is offended by Xero's continued disregard of this and other issues that directly affect users ability to work efficiently to jump ship as soon as possible. A lack of customer base and, hopefully bankruptcy for these idiots, will teach them a lesson that they should have known when they started their business. The customer, your users, the one's that provide you with revenue, comes first.An error occurred while saving the comment Dennis Lawrence
commented
Hey all you users out there. As was pointed out below, this issue has been raised for over two years and, nothing but crickets. As for this portal....this is just something put out there so we users will feel that we have a voice and some influence. Well, sorry to be the bearer of bad tidings but, and Xero has made it quite obvious, THEY DON'T CARE!!!!! It's obvious that they're going to keep making cute changes that don't really do anything but make users lives more difficult and continue to ignore us users that have to deal with all their current and "in the works" issues that make using their software difficult and time consuming. I'm sure that you're all in the same boat as I am. If I could change platforms I would in a minute. In the meantime, we're all just going to have to come to terms with the fact that the software sucks, we have to deal with it, and the folks at Xero will continue to ignore our cries from the wilderness.
An error occurred while saving the comment Dennis Lawrence
commented
I'm with you Margaret. If I had the power to ditch Xero I would in a heartbeat too. I've used many accounting platforms and batch processing of cash receipts with the ability to choose any and all outstanding invoices and do it in one transaction was standard. I'm sure that the Sage offerings, Quick Books Pro and others in the same price range as Xero have this capability.
An error occurred while saving the comment Dennis Lawrence
commented
Sorry folks but having software that is user friendly and has basic accounting functionality doesn't seem to be where Xero is at. Looks like they're more interested in creating cute screens and pushing WOKE agendas than fixing their **** software. Way to go Xero. You truly suck.
An error occurred while saving the comment Dennis Lawrence
commented
This is also a restriction in processing cash receipts. Invoices to clear based on a days cash receipts requires me to create multiple cash receipts batches. I received five checks the other day and, because of where the invoices fell between screens, I was forced to make five separate deposit records. Ridiculous, hun??? The limit of 200 items per screen and the inability to select multiple items over multiple screens is arbitrary and ridiculous. This should be basic functionality of the software and we users shouldn't be having to wait for the developers to get around to addressing this issue. This is something that should have been fixed before they ever launched version one of Xero.
Dennis Lawrence
supported this idea
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Kelly. Welcome to the realm of the disgruntled. I compliment your willingness to bring to the attention of the brain trust of Xero the need to fix this issue, an issue that has been ongoing for a very long time and an issue that, for all other accounting platforms, is basic functionality. I hate being the bearer of bad tidings but Xero has repeatedly let us users know that this issue isn't on their radar and they seem to be steadfast in their resistance to taking a look at it and actually fixing it. I know I first mentioned it over two years ago and there has been no movement. So, as far as Xero is concerned, you will have to continue wasting your time creating multiple payment receipt batches that should be taken care of in one transaction. I had to create as many as five to clear a single day's cash receipts. I sincerely express my condolences to you and everyone else out there that is having to use this ****** platform. Looking forward to the day when I can put Xero in my rear view mirror.