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7 votes
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Rochelle Spencer
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4 votes
An error occurred while saving the comment Rochelle Spencer
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Yes, they are the reports I was referring to Freya.
Rochelle Spencer
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17 votes
An error occurred while saving the comment Rochelle Spencer
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I process payroll for a lot of clients with a large number of employees.
It is my preference that they contact their manager with any queries, not myself, however a lot of them just reply to the payslip.
As it is possible to set the 'reply to' email address for other emails sent from Xero (eg; invoices or remittance advices), I don't understand why it can't be the same for payslips.Rochelle Spencer
supported this idea
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I agree Madeline.
Many of my clients prefer to lodge monthly and it is a painful process to manually select the pays to be included.
The other issue is that the pay period end date might be in one month but the payment date in the next month.
Whilst this might not cause any issues if contributions are included before they were intending to be paid (eg; pay fortnight ending February, paid in March but included with February super payment); it becomes an issue if you commence lodging super through Xero partway through a quarter and need to ensure contributions lodged outside of Xero are not paid again, or missed entirely.
This happened with one of my clients who commenced lodging super through Xero with the March 2023 contributions.
Unfortunately, pays with a pay period ending in February were not included in the March 2023 lodgement as it was not realised that they were paid in March.
As a result, approximately $1,700.00 in penalties have been imposed on the SGC statement completed.
Xero, it would be really appreciated if you could look at amending the filter options on super lodgements.