Settings and activity
7 results found
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24 votes
Rochelle Spencer
supported this idea
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9 votes
An error occurred while saving the comment An error occurred while saving the comment Rochelle Spencer
commented
I absolutely agree Damian.
I hadn't given this much thought until now, when I had a client accuse me of not following the instructions they had entered on the Discuss tab.
I hope this will be implemented soon, although my Xero Partner Manager told me that ideas are generally only looked at when they have a high number of votes.
Rochelle Spencer
supported this idea
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8 votes
An error occurred while saving the comment Rochelle Spencer
commented
I agree Melanie.
Rochelle Spencer
supported this idea
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324 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
Rochelle Spencer
supported this idea
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9 votes
An error occurred while saving the comment Rochelle Spencer
commented
I agree Madeline.
Many of my clients prefer to lodge monthly and it is a painful process to manually select the pays to be included.
The other issue is that the pay period end date might be in one month but the payment date in the next month.
Whilst this might not cause any issues if contributions are included before they were intending to be paid (eg; pay fortnight ending February, paid in March but included with February super payment); it becomes an issue if you commence lodging super through Xero partway through a quarter and need to ensure contributions lodged outside of Xero are not paid again, or missed entirely.
This happened with one of my clients who commenced lodging super through Xero with the March 2023 contributions.
Unfortunately, pays with a pay period ending in February were not included in the March 2023 lodgement as it was not realised that they were paid in March.
As a result, approximately $1,700.00 in penalties have been imposed on the SGC statement completed.
Xero, it would be really appreciated if you could look at amending the filter options on super lodgements.Rochelle Spencer
supported this idea
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4 votes
An error occurred while saving the comment Rochelle Spencer
commented
Yes, they are the reports I was referring to Freya.
Rochelle Spencer
shared this idea
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29 votes
An error occurred while saving the comment Rochelle Spencer
commented
I process payroll for a lot of clients with a large number of employees.
It is my preference that they contact their manager with any queries, not myself, however a lot of them just reply to the payslip.
As it is possible to set the 'reply to' email address for other emails sent from Xero (eg; invoices or remittance advices), I don't understand why it can't be the same for payslips.Rochelle Spencer
supported this idea
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I just found out that the comments from the 'Discuss' tab are on the 'Show History' on the relevant transaction.
I have attached an example.