Settings and activity
6 results found
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469 votes
Hi everyone, totally get wanting to get an update from us on the idea here. Having a fair amount of interest from users I can say that Quote reminders are defintiely on the teams radar, however with current focus largely on new invoicing we do not have any immediate plans for this in the next 6 months.
I can assure you, though we mightn't be able to provide updates as frequently as you'd like to see, our product teams are heavily involved in the forums here and our community team often connect to share trends, discuss developments and externally communicate changes that are coming across Xero products. It's important to us to continue developing Xero to streamline payments and help our customers get paid sooner, and your idea here does sit in this realm.
When the teams resources open up and we can consider new development in Quotes like being…
An error occurred while saving the comment -
183 votes
Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.
I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.
We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.
An error occurred while saving the comment 
Denym Bird
commented
A good way to stop Xero invoices going to spam is by using Paidnice to send them instead: https://www.paidnice.com/schedule-custom-invoice-sends (from your own domain, and with custom branding)
An error occurred while saving the comment Denym Bird
commented
While it doesn't sound like Xero will be implementing a feature like this in the short term, I wanted to add to this thread that Paidnice (https://paidnice.com/) has built this functionality that can solve this need for you (and it wont break the bank either from $19 a month)
- Fully customize sender details so emails like payment reminders, overdue notices, invoices etc appear from @yourcompany.com with your logo, colors and styling.
- Paidnice also attaches the PDF of the original invoice from Xero.
- Add a calendar invite as an attachment, for the invoice due date (including link to the original invoice)
- Automatically add late fees or interest, issued as a new invoice or added to the existing invoice line item.Hopefully it helps! (Disclaimer: I built Paidnice)
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69 votes
An error occurred while saving the comment Denym Bird
commented
Hi Alfred, we build this into our custom reminders feature at Paidnice, our reminders let you use your own domain/email, logo and can include the PDF (and even a calendar invite for when the invoice is due) could this help you solve the issue? https://www.paidnice.com/invoice-reminders
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568 votes
Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.
Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.
Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.
An error occurred while saving the comment Denym Bird
commented
While Xero doesn't support this natively if you can afford an extra 3rd party app. Paidnice (https://paidnice.com/) supports invoice reminders for email + SMS. It can handle all the uses you have outlined below Caz..
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815 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
An error occurred while saving the comment Denym Bird
commented
While Xero doesn't natively support this, 3rd party apps have picked up this challenge, apps like Paidnice (https://paidnice.com/) look to work well to add interest to late invoices, including taking into account credit against them.
An error occurred while saving the comment Denym Bird
commented
Hey Alison,
Jumping in here as we (Paidnice, formerly Latechaser) are helping to fill the gap left here as a 3rd party Xero App, that will add late fees and interest to your Xero invoices.
More info here: https://www.paidnice.com/xero
Or our app listing here: https://apps.xero.com/app/paidniceThanks,
Denym -
354 votes
An error occurred while saving the comment Denym Bird
commented
Taking this thread as a bit of inspiration, I went ahead and built this feature in our late fee Xero app, Paidnice... Open to feedback from the community here... https://www.paidnice.com/prompt-payment-discounts
Paidnice (a Xero Certified App and Staff Pick) can send Quote Reminders before they expire: https://www.paidnice.com/quote-reminders