Settings and activity
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494 votes
Sacha Pettitt
supported this idea
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40 votes
Sacha Pettitt
supported this idea
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1,206 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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Sacha Pettitt
supported this idea
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I've got to say - "We'd like to confirm from a bills side of things that this is not something we have plans to develop at this time" is an incredibly poor Customer Service attitude.
This is part of the fundamentals of running a purchase ledger. It's not a nice to have, or optional, it's vital.
Just another nail in the coffin for our strategic view on accounting software choice.