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  1. 41 votes

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    Rosie O'Brien supported this idea  · 
  2. 16 votes

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    Rosie O'Brien supported this idea  · 
  3. 71 votes

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    Hi community, we understand how being able to add a persons job title in contacts would help distinguish and identify within a contact.

    Being open, this isn't something we have plans of for the time being. Right now, though not the ideal solution you could possibly use the notes feature in contacts to add detail of the differentials. We know this won't solve the needs for everyone in the idea but may help for some scenarios.

    If there is any plans made around this we will update you of this, here.

    Rosie O'Brien supported this idea  · 
  4. 130 votes

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    Hi all, we appreciate this idea has picked up a good amount of interest. This has all been shared with and considered by our product teams.

    As the Contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete.

    Due to this, we do not expect account numbers to be automatically generated for contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and we will provide an update here when there's more details to share.

    Rosie O'Brien supported this idea  · 
  5. 90 votes

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    Hi community, we'd like to confirm that enabling phone numbers to be stored against additional people within a contact record is not something we have plans to develop at this time. This may be a function we look to explore in the long-term so we're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here. If there's any change we will let you know on on this idea.

    Rosie O'Brien supported this idea  · 
  6. 410 votes

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    Rosie O'Brien supported this idea  · 
  7. 147 votes

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    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Rosie O'Brien commented  · 

    Xero is currently set up to recognise whether a contact is a duplicate based on the "Contact Name" however, it would be very helpful to have the option to set up "by Email". This way, if an email address is entered on a new contact which is already assigned to an existing contact, this would show an error. It could be an "Optional" error, where you are able to click "ignore" and continue to create the contact, as this may not work for all businesses.

    Rosie O'Brien supported this idea  ·