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322 votesMichael Robinson supported this idea ·
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16 votes
An error occurred while saving the comment Michael Robinson commentedAfter the hundreds of complaints about brute forcing people into plans they don't really need and reducing the options for users. I think it makes sense to introduce a new plan and pricing structure, which offers people the core basic functionality that it seems lots of subscribers use.
This plan could reward subscribers of more than say - two, three, four (or whatever) years with maybe a product called 'Xero Staple' (think of a fun, pun around a digital accounting platform that doesn't use staples), you could do wonders to retain your existing frustrated users who feel like a punching bag after two price hikes in twelve months with Xero actual functional updates (another intended pun).
This would be a really good way to retain clients...
Michael Robinson supported this idea · -
30 votesMichael Robinson supported this idea ·
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55 votesMichael Robinson supported this idea ·
Work for all those subscription price rises and implement this already.... 283 votes...
How hard can this be!! Once again a big XERO for effort on your behalf dev team.