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  1. 750 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

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    Alison Kiddier commented  · 

    I have been waiting for this to happen since starting with Xero in 2020. All other accounting systems have this enabled. For our company not being able to include Credit notes in a payment run and having to take each one separately can add valuable time to what should be a quick and easy execution of allocating and making payments. This is in my opinion a critical service.

  2. 354 votes

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    Alison Kiddier commented  · 

    This is absolutely critical and I dont understand why Xero do not have this function. Our credit notes are not specifically for certain invoices and we have a large amount everymonth, its really time consuming have to take each individual credit note and date it and mark it paid, the only remittance you can use is to export the invoices ready for payment before making the payment so that it includes the credits to exel and forward directly to the supplier - not ideal I asked for this back in 2020, any chance we can get this going please

    Alison Kiddier supported this idea  ·