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  1. 400 votes

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    Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero. 

    Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience. 

    As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings. 

    Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…

    Candace Hunter supported this idea  · 
  2. 287 votes

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    Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks

    Candace Hunter supported this idea  · 
  3. 719 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Candace Hunter supported this idea  · 
  4. 41 votes

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    Candace Hunter supported this idea  · 
  5. 90 votes

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    Candace Hunter supported this idea  · 
  6. 16 votes

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    Candace Hunter supported this idea  · 
  7. 568 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Candace Hunter supported this idea  · 
  8. 151 votes

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    Candace Hunter commented  · 

    Yes! This would be a huge timesaver. We used this all of the time in MYOB

    Candace Hunter supported this idea  · 
  9. 832 votes

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    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

    Candace Hunter supported this idea  · 
  10. 21 votes

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    Candace Hunter supported this idea  · 
  11. 13 votes

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    Candace Hunter commented  · 

    I 100% agree. This should be a standard option. We waste time and potentially money if we get busy and forget to update our last cost.

    Candace Hunter supported this idea  · 
  12. 157 votes

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    Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.

    Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.

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    Candace Hunter commented  · 

    This is one of our biggest frustrations with Xero. We previously had MYOB that automatically recorded our last purchase cost. Now we are losing time and potentially profits having to remember to update the hundreds of items that we purchase. This should be a standard feature and I'm a little surprised that it isn't.

    Candace Hunter supported this idea  · 
  13. 11 votes

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    Candace Hunter supported this idea  · 
  14. 93 votes

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    Hi community, we'd like to confirm that enabling phone numbers to be stored against additional people within a contact record is not something we have plans to develop at this time. This may be a function we look to explore in the long-term so we're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here. If there's any change we will let you know on on this idea.

    Candace Hunter supported this idea  · 
  15. 685 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Candace Hunter supported this idea  · 
  16. 83 votes

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    Candace Hunter supported this idea  · 
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