Settings and activity
4 results found
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787 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
Peter Whitmore
supported this idea
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353 votes
Hi community, thanks for all the support here. We appreciate how some users would find a notification for items awaiting approval a time-saver, and could improve efficiency in approval and payments.
You may have heard of our new homepage experience that will be rolling out to all customers over the coming months. With improvements to the Invoices owed to you, and Bills to pay widgets there is now a summary for invoices and bills that are awaiting approval, with clickable links so you can go straight to the list of invoices or bills to approve. We know this isn't a direct notification of sorts but should help you get a good feel for these at a glance - If you don't have this yet you can get a feel for what's coming in the homepage from the demo company.
We want to be upfront that while we'd like to explore…
An error occurred while saving the comment Peter Whitmore
supported this idea
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464 votes
Hey everyone, thank you for all your feedback. We’re on a long journey to provide more granular access and controls within Xero features that our customers need.
As you may have seen in some of our recent updates across other user roles ideas we’re currently in the process of adding more permissions within Reporting and Inventory. Further to this our research has highlighted Payroll and Banking as areas that more controls are most needed, and are on our agenda as we continue to develop permissions and access to features.
Your feedback here and through direct engagements with our teams have been extremely insightful, and we appreciate all your inputs.
I'll continue to provide updates on the development of roles for features as we progress.
Peter Whitmore
supported this idea
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42 votesPeter Whitmore
supported this idea
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We can only assume there's a commercial reason for you not to add this feature, as this, like so many other obvious 'common-sense' and technically relatively easy features to add, are not. It's such a shame as you are building a lot of brand resentment over time because of this. There must be a middle ground you can think of to bring a loyal (but increasingly frustrated) customer base a host of must-have features without causing political issues amongst your app community, or shooting yourselves in the foot re any other commercial internests/apps you might benefit from?
What about a Premium Features Bundle Add-On or something? People would be happy to pay an extra little something for a raft of misc features, or even a nominal fee for each small add on, such as:
- Notifications for things such as invoice status changes
- The ability to forward attachments in for automated recurring bills and have them paired up.
Currently it's giving lots of customers the impression that you're not actually a leading tech company when so many simple features are disregarded at the expense of user experience and efficiency – it's costing people a lot of money and it needn't.
Rant over, but it's in everyone's interestests to take a hold of this as the Xero brand reputation and likelihood of people recommending Xero is diminishing from what I can tell. Which is a shame.