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  1. 45 votes

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    Sara Jensen commented  · 

    Adding my support to be able to manually change a Xero defaulted customer to supplier and vice versa. I've got a supplier that has hundreds of bills against them and only a couple of invoices (for small amounts as parts of a claims process) and they're catergorised as a customer. Crazy there's no override in the contact edit page!

  2. 224 votes

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    Thanks for your valuable feedback and for sharing the idea of "Bill payment reminder alerts or emails." It's clear this feature would be a significant improvement. As a current workaround, you can use the existing due date field in Xero to sort your bills and set a separate calendar reminder in your preferred app. While we work on assessing this idea, I want to share that we're exploring bill payment reminders for users with multiple initiatives in progress. We appreciate all your feedback and votes, as they help us better understand the impact and benefits of this feature, and we'll be sure to update this page with any new developments.


    Sara Jensen supported this idea  · 
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    Sara Jensen commented  · 

    100% agree that we need this feature. We're just in the process of switching everything to be done electronically with invoicing so there's no paper involved, not having this feature doesn't help. We either have to set a reminder in the calendar or print out the bill and put in a bring up file, neither way is that efficient.

  3. 638 votes

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    Hi everyone, we appreciate how automatically sending statements could improve cash flows, and save the manual efforts involved in this periodic task.

    We recognise the importance of this functionality, and with a clear focus on decreasing the time it takes for our customers to receive payments, I’m pleased to share that this idea is now In discovery. 😊

    While we can’t give any commitments to development yet, this is a good step in the right direction and we’ll be sure to update you on progress from the exploration here. Thanks!

    Sara Jensen supported this idea  · 
  4. 546 votes

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    Hi community, we understand the appetite surrounding this idea and how automation of customer statements could have a big impact on your efficiency and free up a lot of precious time to do more valuable tasks. As noted in my last update this has been high on our product teams radar and we wanted to let you know that we're now looking into how we might leverage Invoice reminders as a means to solve for needs in this idea.

    Very early in the teams discovery at this point, but we'll share further updates with you here.

    Sara Jensen supported this idea  ·