Settings and activity

7 results found

1. Homepage - Simplify layout

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   230 comments  ·  New Homepage » Homepage  ·  delete…  ·  Admin →
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   In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi team, we thoroughly appreciate all the feedback we’ve received from customers about the new homepage experience. We hear you and are committed to providing more customisation options, which’ll help with some of the pain points raised in this idea.

   Currently we’re exploring the ability to resize widgets and simplify widgets and allow you to remove charts, and as you'll see from my recent update on another idea we have plans for exploring 'views' in the coming months.

   It’s worth noting that currently you can "Customise" the homepage to remove widgets that you don’t want to see and simplify your view.

   We’d also like to acknowledge feedback here on the red colouring - To provide some insight this was intentional, and is used to highlight what needs attention, which actually came from our early feedback and testing. However, we appreciate hearing from more users on this and will continue to monitor this closely.

   I’ll keep you updated on progress that’ll improve your use of the homepage here. Thanks!

   Hi team, we thoroughly appreciate all the feedback we’ve received from customers about the new homepage experience. We hear you and are committed to providing more customisation options, which’ll help with some of the pain points raised in this idea.

   Currently we’re exploring the ability to resize widgets and simplify widgets and allow you to remove charts, and as you'll see from my recent update on another idea we have plans for exploring 'views' in the coming months.

   It’s worth noting that currently you can "Customise" the homepage to remove widgets that you don’t want to see and simplify your view.

   We’d also like to acknowledge feedback here on the red colouring - To provide some insight this was intentional, and is used to highlight what needs attention, which actually came from our early feedback and testing. However, we appreciate hearing from more users on this and will continue to… more

   Glenda Shore - Carter & Associates supported this idea  ·  03 February, 2026

2. Show the unreconciled statement lines as an option in th

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   0 comments  ·  Banking & chart of accounts » Bank accounts  ·  delete…  ·  Admin →
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   Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

   Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

   Glenda Shore - Carter & Associates shared this idea  ·  02 February, 2026

3. Workpapers - Rearrange support documents in workpaper

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   In development  ·  1 comment  ·  Practice tools  ·  delete…  ·  Admin →
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   Glenda Shore - Carter & Associates supported this idea  ·  25 September, 2024

4. Workpapers - Show tracking in GST(NZ)

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   submitted  ·  0 comments  ·  Practice tools  ·  delete…  ·  Admin →
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   Glenda Shore - Carter & Associates shared this idea  ·  01 August, 2024

5. Subscription - Keep GST Cashbook Partner Plan

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   submitted  ·  11 comments  ·  Practice tools  ·  delete…  ·  Admin →
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   Glenda Shore - Carter & Associates supported this idea  ·  01 August, 2024

6. NZ GST - Add Publish Function to new style GST report

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   61 comments  ·  Reports & tax » Tax filing  ·  delete…  ·  Admin →
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   Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi team, thanks for continuing to share and support in this idea.

   While our team has continued to consider this idea since our last update, being upfront with you all here we want to share that this isn't in our current roadmap and unlikely to be developed in the near term.

   For this reason, we'll move this to Not in pipeline however should anything change this we'll certainly share an update with you all here.

   Glenda Shore - Carter & Associates supported this idea  ·  04 June, 2024

7. Login - Don't Log Me Out/Extend Log Out Time (more than 60 minutes)

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   406 comments  ·  Users & setup » Login  ·  delete…  ·  Admin →
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   Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
   Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
   If we detect there's been no activity on a page (e.g move movements, clicks, keyboard) for 10 minutes you'll receive an inactivity prompt ('Hey Kelly, are you still there?') and if your session reaches 60 minutes you'll be redirected to the login page. 

   • As a suggestion you can periodically refresh the screen <F5> to prevent the security timeout kicking in.

   In more recent comments here it sounds like some of you are having issues with the login process or staying logged into Xero for less than 60 minutes. If you're experiencing unexpected behaviour, we'd highly recommend raising a case with our team of specialists at Xero Support where we have tools to investigate and confirm what's going on - Any details you can provide the team on the page you're trying to sign in from (e.g URL, error 500 received) or actions you were making when the login issue occurred will help. Thanks

   Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
   Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
   If we detect there's been no activity on a page (e.g… more

   Glenda Shore - Carter & Associates supported this idea  ·  04 June, 2024