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931 votes
Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.
This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.
We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.
At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…
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Menerva Wong
supported this idea
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62 votes
An error occurred while saving the comment Menerva Wong
commented
Any update on the cheque layout in Xero? I've had a few clients who complained about its limitations: moving around the boxes, adding/removing sections, and how the bills are shown as per item line in the cheque stubs, the separation of tax on cheque stubs are also very confusing to their suppliers. I've told them that they can print a separate remittance advice, gave them the steps on how to print it, but they find it too much hassle, extra step to their already very busy schedule (especially those in small construction businesses). They just much prefer everything on the cheque stubs like how it is on Sage 50.
Menerva Wong
supported this idea
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8 votes
An error occurred while saving the comment Menerva Wong
commented
I am surprised, this update has not been approved yet. I am dealing with the same issue for a couple of years now and I thought, someone should have raised this already. But surprisingly, no updates related to this ever released.
I have multiple clients who write their cheques in Xero and ALL of them complains about the middle and bottom part of the cheque stub. Why does it show per line of the bill? Why not just give us a list of the bills and amounts included in the payment?
Its the same with the tax portion of the cheque stub. A lot of our suppliers are confused and sometimes ask us why only the subtotal was paid. I had to explain to them that the HST was included in the payment, the line just shows the subtotal.
Menerva Wong
supported this idea
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17 votes
An error occurred while saving the comment Menerva Wong
commented
I work as a bookkeeper here, please add this feature. It is very hard to manually split every invoice especially for our Construction clients. It also doesn't look good when it shows on cheque vouchers.
Being unable to select credits when paying bills is a pain point a few of my clients have raised. Applying the credit separately is not efficient, especially when there are 10+ credits they want to use when they pay 20+ bills.