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  1. 926 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Brett Beardsley supported this idea  · 
  2. 460 votes

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    Hi everyone, appreciate there are more regions users would like to see us adopt solutions for and we'll keep you in the know of any progress, here.

    In the UK, we have some updates with the bill payments method with Crezco. You now have more control of your cashflows with the ability to schedule bills to be paid at a future date using direct bank transfer. This'll help avoid potential bank charges for same day transactions, and missing due dates. Along with this you'll also be able to stay up to date with your payments with real-time payment status in Xero. Meaning you don't have to log into your bank to check the status of each bill payment. With an overview of all payments made using direct bank transfer, you have an accurate record of which suppliers have been paid, and when.

    Brett Beardsley supported this idea  · 
  3. 24 votes

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    Hi everyone, appreciate this idea has been in a state of Under review fro some time. While it was something our teams we're looking into, this work has had to be put down with other priorities that have transcended. 

    For now, we'll shift back to 'submitted' where we can continue to track appetite. We'll be sure to let you know if there's any change in this space. Thanks 

    Brett Beardsley supported this idea  · 
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    Brett Beardsley commented  · 

    I find it absolutely crazy that the BACS file export options are so limited in Xero!!

    We have recently moved our small subsidiary business onto Xero, and had no idea of this issue until we went to make our first supplier payment run. I know you should never assume anything with new software, but this one seemed a given?!

    Our VERY old accounts system allowed you to select the relevant relevant file format for a long list of banks, so that it could be exported and uploaded without any need to amend anything manually. And if your bank wasn't listed you could format your own bespoke template.

    Fortunately our subsidiary only ever pays 4-5 suppliers once a month, so not a huge issue - although it is clearly annoying, a waste of time and a step backwards versus something that was automated on a system over 20 years old!!!

    I do hope that Xero take a look at this soon, as we are now in the process of migrating our larger parent business onto Xero and the idea of manually amending details payment file which can have up to 40-50 lines each week is a worry.......