Settings and activity
3 results found
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1 vote
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Lorraine White
shared this idea
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445 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.
Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.
An error occurred while saving the comment An error occurred while saving the comment Lorraine White
commented
This blows my mind - 8 pages of comments going back to July 2023; haven't read them all but I have read a lot and none of the ones I have read are positive. And yet autosave remains. Really Xero?
An error occurred while saving the comment Lorraine White
commented
I cannot believe after reading all these comments that Xero have still not responded, especially as users are now threatening to move their business away. Doesn't that make this a priority?
An error occurred while saving the comment Lorraine White
commented
I hate the autosave function. We are forever getting drafts created and abandoned, meaning I have to sort them all out. It especially seems to happen when people are copying from a previous invoice - from the 10 I had to sort out the other day, 6 of them were from copying previous invoices. I vote for an option to switch it off, or just don't have the feature in the first place. I have advised all my users to switch back to classic invoicing while they still can, which feels counter-productive.
Lorraine White
supported this idea
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44 votes
Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.
While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.
For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.
Lorraine White
supported this idea
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An error occurred while saving the comment Lorraine White
commented
The duplicate bill review is very annoying. For instance, we have a supplier that sends us in a bill for £18.00 each month, without an invoice number, so every month it is flagged up as a duplicate bill for review, even though it's clearly not a duplicate as it has a different date. Please make it so that the date is also considered when identifying duplicates. It even lists all the bills that I have already reviewed and passed as okay! It's an annoying waste of time.
It seems that comments are turned off for the existing thread, so I'll have to start a new one.
I can't believe Xero has just dismissed all the concerns expressed here, even though users have been commenting negatively for so long, and users appear to be disappearing as they feel they are not being listened to.
Please make this feature optional, or get rid of it altogether. We managed very well without it for so long, we can do so again. Listen to your users, Xero!