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  1. 19 votes

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    Great to be getting all this detail on small changes that would make a big difference for you managing clients in your practice.

    We'll continue to track the support this idea receives and I'll let you know if there are any updates planned.

    Charlotte Hill supported this idea  · 
  2. 12 votes

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    Thanks thanks for sharing this idea about improving contact visibility in the Client screen. We appreciate you taking the time to explain how streamlining access to contact details could help your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Charlotte Hill supported this idea  · 
  3. 47 votes

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     ·  3 comments  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
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    Charlotte Hill commented  · 

    Completely agree, don't see why relationship type is limited to clients - should be able to choose from contacts too.

  4. 185 votes

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    Hi everyone, thanks for sharing the different types of relationships you'd like to be able to track in Practice Manager.

    While we're making a lot of improvements to Clients with the new unified experience, we want to be upfront that developing more custom relationships like you're after here isn't on our roadmap.

    We'll continue to monitor and track the interest of this idea for future planning, and if there's any change to the status of this one, we'll let you know here.

    Charlotte Hill supported this idea  · 
  5. 8 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
  6. 11 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
  7. 24 votes

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    Charlotte Hill supported this idea  · 
  8. 12 votes

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     ·  5 comments  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
  9. 9 votes

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    Hi everyone, we’ve created this idea based on feedback we’ve heard from the community.

    We know how important it is to be able to instantly search for a client when creating a job in Xero Practice Manager. Manually scrolling through a long drop-down list can be time-consuming, especially for practices with a large client base.

    Adding a search function here would make the process faster and more efficient, helping you get straight to work.

    This idea is now in the Gaining Support stage. Your votes and comments help us understand how valuable this feature is to the wider Xero community and support future development decisions.

    Charlotte Hill supported this idea  · 
  10. 317 votes

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    Hi everyone, thanks for sharing on your needs for a comprehensive client audit trail in XPM. We understand this feature is critical for accountability and data integrity, and we hear you on the pain points this is causing.

    As you might've read and heard updates of our teams are currently working on a unified experience across practice tools with the Xero Partner Hub.

    History of client changes aren't wrapped into the initial work, but this is something the team would like to look at longer term and for now we'll move the idea to Accepted. Once Xero Partner Hub is fully released we can consider and will share any updates around history with you all here

    Charlotte Hill supported this idea  · 
  11. 24 votes

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    Hi team, we appreciate wanting to be able to see this information more readily available. While we continue to get a sense of the interest in this through the idea we'll let you know here if there are any changes planned.

    Charlotte Hill supported this idea  · 
  12. 97 votes

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    We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.

    It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!

    Charlotte Hill supported this idea  · 
  13. 19 votes

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     ·  4 comments  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
  14. 3 votes

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     ·  1 comment  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
  15. 11 votes

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     ·  3 comments  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
  16. 34 votes

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    Thanks so much for sharing this idea. We’re seeing that this suggestion is gaining support from other partners in the community, which helps us understand its overall importance. While we can’t promise any changes or share timelines, ideas that attract growing support are regularly reviewed by our product team when planning future improvements⭐.

    Charlotte Hill supported this idea  · 
  17. 6 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
  18. 15 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  · 
  19. 17 votes

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    Thanks for sharing with us here in Product Ideas, everyone.

    We're working on modernising the client record user interface(UI) and your idea here is being worked into this change.

    We'll first be making this available to our UK practices, with the aim of eventually expanding this to all regions. I'll be back to confirm as this starts to roll and give more detail of the change.

    Charlotte Hill supported this idea  · 
  20. 4 votes

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     ·  1 comment  ·  Practice tools  ·  Admin →
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    Charlotte Hill supported this idea  ·