Settings and activity
3 results found
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2 votes
Thanks for taking the time to share your feedback.
We can understand why paying by card for subscriptions does not suit everyone.
Xero does offer differing payment methods across regions.
Depending on the region, these include card payments as well as direct debit options such as BECS in Australia and New Zealand, BACS in the United Kingdom, ACH/eCheck in the United States, and SEPA in Europe.
In South Africa, the current subscription payment method is Visa or Mastercard credit or debit card payments.
We'll get a broader sense of interest from other SA users on offering direct debit or bank transfer here.
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AN HONG PRECISION ENGINEERING
supported this idea
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116 votes
While only on an invoice by invoice basis atm there is a slightly simpler option that the team released that will help create a packing slip for invoices.
Would be good to get a sense of the interest for a bulk option and creating for multiple invoices at once.
AN HONG PRECISION ENGINEERING
supported this idea
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An error occurred while saving the comment AN HONG PRECISION ENGINEERING
commented
Can make a DELIVERY ORDER or DELIVRY NOTE, cuz we need to deliver item to customer and let them sign DELIVERY ORDER
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6 votesAN HONG PRECISION ENGINEERING
supported this idea
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I support this idea. The current subscription billing payment method creates practical difficulties for SMEs in Singapore.
In our case, the Xero subscription is currently paid using my personal bank card because there is no suitable option to link the company bank account directly. This is inconvenient because the subscription is a company expense, but the payment is made from a personal account.
This creates additional issues such as reimbursement claims, extra approval steps, manual reconciliation, and a less clear audit trail. It is also not ideal for internal control, as company expenses should preferably be paid directly from the company bank account.
It would be much better if Xero could allow Singapore businesses to pay subscription fees directly from the company bank account through Direct Debit, GIRO, PayNow, FAST transfer, or another local business payment method.
I hope Xero can treat this as a priority and work on a practical solution as soon as possible. This is not just a payment preference, but an operational issue for SMEs that need proper payment control, audit trail, and cleaner reconciliation.
If Direct Debit or GIRO is not immediately available, Xero should consider providing an alternative option such as PayNow, FAST transfer, or invoice-based bank payment for Singapore customers.