Settings and activity
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10 votes
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Katy O'Gorman
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21 votesKaty O'Gorman
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125 votes
Hi everyone, thanks for showing your interest here. We've been looking into your requests around Document packs, however want to be upfront that right now, editing sent packs is not on the immediate roadmap.
We appreciate you providing more details on the exact scenarios where being able to edit a sent pack would be most helpful. It provides a good picture of the specific problems you're facing, which will help us explore various solutions in the future.
We'll be sure to keep you updated on any progress.
Katy O'Gorman
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41 votesKaty O'Gorman
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A lot of the time i try to avoid xero sign because it just has too many issues. Clients say that they can't see what we've sent them after they update their email address. Clients can't log in after changing their password. Sometimes the link just doesn't work for them. It becomes frustrating and takes up too much time to figure out how to help them when there isn't standard instructions or an information page to help troubleshoot.