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651 votes
Hi everyone, we appreciate all the feedback and votes on this idea. We know using Microsoft Entra ID SSO is now common practice for some businesses and being able to access Xero via a native integration with Entra ID would streamline how your teams log in and get set up in Xero, as well as help in managing access for larger teams and keeping things secure.
Our product team have been working with a small limited group of Partners to develop SSO capabilities. Though we can't give any definite timelines yet, we’ll keep this thread updated with news. Thanks
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MyTaxDoc Accountants
commented
total smack in the face just spoke with a higher up from xero james he has advised sso is paused dev team doesnt think its important and they are no longer going to go ahead with the idea "Agent profile pic
James
Support specialist
16 Feb 2:35 PM
HiThanks for your time on the phone this afternoon.
As discussed our Product Team understand the importance of single sign on and this feature to you. While they can't currently commit to development, we’re gauging a sense of interest in this through the community on Xero Product Ideas.
I've shared a link to the product idea where you can view and support the idea surrounding this topic. Xero Product Ideas is where our customers can share and support ideas for change. Any change or progress of this feature will be shared with everyone through the idea.
Xero Product Ideas: MFA - Enable Windows Azure Active Directory Single Sign On
Kind regards
James" i have a phone call conversation discussing his text nothing will apparently change the dev team decision as its final guys i think we should make a pettion or go to the ceo and address these concerns... maybe name and shame the lack of this feature we may only then get it...
An error occurred while saving the comment MyTaxDoc Accountants
commented
Hi Kelly,
I am writing to formally raise and consolidate my concerns regarding Xero’s current position on Microsoft Entra ID (formerly Azure AD) Single Sign-On, and to seek clarity on both delivery timelines and next steps.
The request for native Entra ID SSO has now attracted 614 votes. Based on industry norms, the average Xero firm has around 10 employees, meaning this issue is conservatively affecting over 6,000 individual users. These are real people accessing highly sensitive financial data without the benefit of centralised identity management, conditional access policies, or proper lifecycle control.
From a security, governance, and risk-management perspective, that scale is material.
Without native Entra ID SSO, firms are forced to rely on fragmented login controls and manual processes, increasing exposure to:
Orphaned access when staff leave
Inability to enforce conditional access or MFA policies consistently
Greater susceptibility to credential compromise
This is a preventable risk, and one that is increasingly difficult to justify in a platform positioned as market-leading and enterprise-ready. Frankly, it is embarrassing that a company of Xero’s standing still lacks a baseline identity feature that is now standard practice across professional services and regulated industries.
It is also important to note that this thread has been ongoing for over four years. An update was shared last year indicating that your product team was working with a small group of partners, however there has been no substantive follow-up since. There is still no clarity on scope, progress, or even an indicative timeframe. From the outside, this gives the impression that the issue has stalled, despite continued demand and engagement.
The retention impact is already being felt. I am personally aware of firms that have moved away from Xero specifically due to the absence of proper SSO and identity controls. This is not hypothetical dissatisfaction; it is translating into real churn. If this remains unresolved, I would realistically expect to be among those reconsidering platform alignment. That would be a commercial decision driven by security requirements, not sentiment.
Within the next six months, our firm is on track to reach Platinum Partner status. As a rapidly scaling firm deeply invested in the Xero ecosystem, it is disappointing that the very firms Xero wishes to retain long term are currently the most constrained by this limitation.
To move this forward constructively, I would genuinely welcome direct engagement. I would be happy to either host you and your team at our offices, or to come down to yours with our Head of IT, so we can walk through the real-world security, onboarding, and access-control challenges this creates and help drive this towards a practical resolution. A short, focused discussion between product, security, and real users could achieve far more than years of forum updates.
I would appreciate clarity on the following:
Confirmation that Entra ID SSO will be delivered as a native integration, not a workaround
Whether there is any indicative delivery window (even at a high level, such as quarters)
Whether firms outside the current limited partner group can participate in testing or discovery
Xero sits at the centre of firms’ financial ecosystems. Identity and access management should reflect that level of responsibility and maturity. We want to continue building with Xero long term, but that commitment must align with modern security standards.
I look forward to your response.
MyTaxDoc Accountants
supported this idea
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196 votesMyTaxDoc Accountants
supported this idea
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817 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
MyTaxDoc Accountants
supported this idea
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26 votes
Hi everyone! thank you so much for taking the time to share your idea with us! We really appreciate you flagging that the sorting function on cash coding isn't quite sorting the blanks first, but instead is just going straight from ascending to descending by date (or vice versa). We are moving this idea over now so it can gather more support from the rest of the community. Please feel free to share it with any of your peers who would also love to see this feature implemented.
We'll be keeping a close eye on this space in the meantime. Thanks again for your valuable input.
MyTaxDoc Accountants
supported this idea
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43 votes
Hi, thanks for sharing this idea. This might be useful for situations such as suspense accounts, where entries are intended to net each other off.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
MyTaxDoc Accountants
supported this idea
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as i say guys i think literally only way for this to work is tell companies like free agent quickbooks name and shame xero at accountex in there q&A maybe they will realise when there competitors know they lack basic features like this the devs might actually go ahead and make a move... xero will fall if they continue with this behaviour