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  1. 123 votes

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    Hi everyone, thanks so much for taking the time to share your feedback and support this idea. We’ve taken another look here and, while we don’t have plans to develop DOCX further, we have released and are continuing to roll out our invoice editor. It’s replacing the Standard branding theme first, and from there will continue to evolve with more of the invoice customisation we know customers are looking for across things like logos, fonts and colours.

    We know this won’t be the update some of you were hoping for, especially for those wanting more flexibility in how invoices look and feel. To help keep updates relevant to the specific changes being asked for, we’d really encourage you to add your vote to the ideas below, as they’re more closely related to those points:

    Corin Bennett supported this idea  · 
  2. 79 votes

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    Hi team, we appreciate the feedback we've received from customers about the Amount Due and Due date sizing with the new invoice template editor.

    Taking this on board our team did recently release a change to reduce the size of this text.

    We're keen for your continued feedback here on if this change has had an impact for your business, for product's continued consideration of future improvements. Thanks

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    Corin Bennett commented  · 

    We do not want our customers to see the top line 'Amount Due' figure as an including VAT figure. Any B2B invoicing should first show the non-VAT price.
    It makes the first impression seem expensive. it was absolutely fine as it was, please change it back or give us the option to change it ourselves.
    You will lose customers over this and we will likely be one of them.

    Corin Bennett supported this idea  · 
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    Corin Bennett commented  · 

    The new layout and the inability to remove the 'AMOUNT DUE' in bold from the top line is a terrible look, I can't believe this is being forced upon us as user.

    I also don't want my clients to see the inc VAT price instantly. If this is not changed very soon we will find an alternative book keeping system.

  3. 63 votes

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    Hi everyone, this idea has been created based on recent feedback received on the new invoice editor. Our product team are keen to get a wider understanding of overall interest so please add your vote if this would be useful for your business.

    We'll share if there are any updates.

    Corin Bennett supported this idea  · 
  4. 102 votes

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    Thank you everyone, for sharing your feedback on the new invoice template editor.

    While we hear your concerns, we don’t accept ideas asking us to remove a new feature or restore an old experience. That said we want to hear your feedback on how we can improve the new experience.

    In relation to feedback on the invoice title - We've recently released an update in the Advanced section of the editor where you have multiple options for the Invoice title, a couple of preselections or the ability to set your own custom title.

    I've linked some ideas started around changes users would like to see below, and encourage you to add your vote where of interest to you. This'll be highly valuable to the team and we'll be able to keep you updated on related changes

    Corin Bennett supported this idea  ·