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16 results found

  1. Please reconsider integrating Venmo, the paypal “hack” isn’t working for me! I’m sure a lot of users rely on Venmo as a form of payment, this would be really useful! Thanks for considering!

    3 votes

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    Hi Monique, while we appreciate you sharing how you'd like to see an integration of Xero with Venmo.

    While we have developed some integrations, we don't typically build integrations with other applications ourselves.

    There is currently an option where you can request a custom URL from your payment provider to set this up as a payment service in Xero and you can find more information on this though our Xero central article.

    Alternatively you could also let Venmo know this is something you'd like to see developed. We have a Xero Developer centre you can share with them where they can find information on developing an integration with Xero themselves.

  2. Fix the Xero apps glitches.
    Currently any bills with line items that have more than 2 decimal places that are approved in the app CHANGE THE PRICING ON APPROVAL - Makes a rather large function of your app not fit for purpose.
    I have contacted support but they cannot tell me anything other than its been sent to the appropriate team to review.
    Coincidentally it seems this started to happen when classic invoicing was retired. Xero really nailed that one didn't they....

    1 vote

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    Sorry to hear the troubles you're running into here, Fiona. You've mentioned that you've already raised a case with our support team about this issue, which was the perfect step to take, thank you. Because this is being investigated through that correct channel, our support team will be in touch with you directly via your case with any progress or updates.

  3. I am having problems with Xero automatically changing my due by date when I adjust the invoice date. I found a previous post where someone had the same problem and it was marked as resolved. But that is not the case. We often draft invoices for a customer - with carefully calculated due dates based on the service to be performed. When I go back to issue and approve the invoice - the invoice date changes but I want the due date to stay the same. I have to recalculate now as Xero changes it. Can this be fixed -…

    2 votes

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    Sorry to hear the troubles you're running into here, Jenny. If you're experiencing performance issues, or some thing isn't working as you'd expect it to, it's best looked into with a closer lens. Please raise a case with our Xero Support team on Xero Central and our specialists can investigate with you 1-1. Thanks!

  4. Having Xero being available 24/7 - yep, basic availability - uptime.

    When I log in I want Xero to actually be online and to be able to log and do what I need to do, without having to get pages displaying telling me to come back later.

    I don't want to come back later, I want to get this administrivia over NOW so I can get way from the computer and go out and have a life.

    Every time this happens and I can't access Xero and get what I need done - because the system is down or under…

    1 vote

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  5. Software Improvement Request

    Our ServiceM8 partner, Hazel Whicher, tells me that you are asking for software improvement requests.

    We frequently take advance deposits for plumbing and heating work and the Quotation/Advance Deposit management application using ServiceM8 Pay integrated with Xero is excellent and exactly what we need.

    Some customers pay us by direct bank transfer and the application would be even better if such payments could be integrated with the ServiceM8 Pay system of managing advance deposits.

    I hope that is not too difficult to achieve.

    1 vote

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    Hi there👋, appreciate the detail you've share and that you've been directed to our forum by your ServiceM8 partner. However, as many of our app partners have built and designed their integrations with Xero themselves they are actually best placed to share this feedback with and confirm if this is something they would developing their integration with Xero to accommodate.

    This isn't something we would be looking to implement for this integration specifically from our end.

    Sorry to send you in circles but I would recommend getting back in touch with your ServiceM8 app partner. 🙏

  6. Couple of ideas for the "products and services" tab. Firstly, if I am adding a New Item to inventory, there's a pretty good chance that that means I have just had one arrive in stock. So it would be good if I could populate the item in the same window as creating it, rather than having to Create New Item, and then come back and add stock to it.

    Secondly, if I am inputting goods to stock, 90% of the time the reason for this is because these parts have been purchased. It's a pain to have to write "purchase"…

    1 vote

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    We appreciate your feedback however we ask that each post is contained to a single idea for a feature. If you have multiple ideas that you feel could add benefit, you're welcome to create an idea for each one so they can each gain support from the community, and we can keep you updated through.

    See more information on the qualities of an idea on Xero Central - If you'd like to come back and edit your post here to just a single idea you can reply directly to my update and we'll re-review this for you.

  7. Could Xero access the future bookings value by month from preno and lightspeed (and other integrated apps)this would provide more accurate cashflows when preparing forecasts.

    1 vote

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  8. Can we please have a tag option of some sort that we can use for supplier ocntacts where we can mark if they are paid via manual batch payments, Direct Debits, Internationals or Credit Cards. Currently it is time consuming and tedious trying to navigate thousands of bills to pay where some are paid via direct debit or credit card and should not be batched for payments. However it is difficult to determine this without going through 1 by 1 or remebering off the top of your head. This also increases risks of duplicate payments. Could we have something int…

    1 vote

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    Hi Emma, we appreciate your feedback with these great ideas for managing supplier bills and their payment terms. This has been shared with our product teams for their information.

    However, as this does not meet one or more of the qualities of an idea votes and comments have been turned off.

    You can edit your post, and respond to this status update if you'd like it to be re-reviewed. Thanks🙂

  9. We use Simpro for all our project/job related expenses which is integrated with Xero. If we have an employee purchase an item for a job and pay for it, as we don't have an account with the particular supplier, we need to reimburse them. In the Employee Expense Claim, once submitted, there is only the "View Bill' option available, which is Xero creating the bill. As we have to use Simpro for all these types of purchases, an option to choose from an existing bill sitting in Xero, would allow us to use the Expense Claim feature. I have tested…

    1 vote

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    Hi Christine, if I understand correctly ultimately here you'd like to integrate SimPro with Xero Expenses?

    If so, this is something that is best raised on our Developer community and I can see we have an idea started for this here that you may like to join and could also share with SimPro if it's something they're interested in too.

  10. We would like the switch option to be introduced to the Executive Summary

    1 vote

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    We'll need some more detail for your post to be considered as an idea here, Frances. This will help others in community know what they're voting for, and ensure we can get your idea to the right people in product for consideration.

    If you'd like to update your idea, you can reply to this update and we'll re-review - See more details on the qualities of a good idea on Xero Central.

  11. We have encountered an issue when printing purchase orders (PO) to PDF in Xero. Specifically, whenever the total amount of a PO is zero (0), the total column displays a random code instead of correctly showing "0".

    1 vote

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    Hi Aeron

    Just a heads up, that this is a forum for suggesting future improvements to Xero, rather than for reporting issues you're having, or any questions you have.

    If you're still getting this problem now, or if you need any help with Xero, please could you raise a case with Xero Support, and a specialist will be happy to check it out.

    There's info on how to do this here: Get help from Xero support.

  12. Activating a bank 2-Steps-Verification process or bank one-time pin when processing payments using stripe integration.

    1 vote

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    Hi Marta, while we appreciate you sharing your feedback on the Stripe payment method with us, we need a bit more information to help in the review and understanding of your idea.

    You can find more information on the qualities of a good idea on our Xero central article.

    If you'd like to return to update your idea you can reply to this email to let us know and we will re-review.

  13. Via the XeroAPI, assign a project to a line item on an invoice.

    Looking in both the invoices, and projects APIs I can not see how to do the assigning.

    Also, If i assign the project from with in the Xero website, and GET either the invoice or the project, neither response seems to have the assignment.

    First raised by Chris Chase on the community archive: community-forum-archive/discussion/118540025

    10 votes

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  14. This is a real issue where you have a customer with multiple delivery addresses. Here is a typical scenario.

    1) Customer has one invoice address and 3 different shops.

    2) The online ordering system syncs across the customer contact details, one invoice address and 3 delivery addresses (here is the first problem, Xero will only use Shop 3 for the deliver address as it is the last one synced across).

    3) The online system creates an order for for invoicing for a delivery to Shop 2 and syncs it across.

    4) Xero creates the order but shows the delivery address…

    7 votes

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    Hi community, thanks for sharing feedback of how we could improve Xero for you. API requests are best shared through our Xero API community forum.

    Taking a look I see that we have a similar request that you could add your voice and support for, and there are experts in that forum that will be able to best keep you updated of any progress.

  15. The current version of Shopify Integration App, does not support bringing across the Shopify Order ID, this means the only method you have to check the system is to match the date and the amount.

    You can imagine if you get 3 orders in 1 day that are the same amount its impossible to match them correctly.

    Can we make the system use the Shopify Order ID as the Invoice number?
    To prevent duplication previous apps i have used in xero have applied a prefix to the invoice id, for example NWB- so it would look like this NWB-4615

    https://apps.xero.com/au/app/shopify

    4 votes

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    Thanks for your feedback here, not getting a lot of traction from the community overtime we'll soon remove your idea from the forums.

    If this is still highly important to you, you're welcome to restart it and see if there is renewed interest from the community in this.

  16. I would like the Square terminal (The portable device) to link payments to Xero invoices and automatically log them as paid as in the square link that goes out with email invoices

    5 votes

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    Hi team, existing for some time in the forums now and not getting a lot of traction from community, we will shortly remove the idea here.

    If this is still an important feature for you, you could restart the idea in the forum to see if it gets renewed interest from community.

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