Enter your idea

Agreed! Let us remove it!

Please remove the Demo company, or allow it to be hidden. As other users have said, it is very annoying!

Xero - you really are not listening to a reasonable request from your customers. This reflects a 'could-care-less' attitude.

This is not a product idea. It is adding confusion and irritation and untidyness into the use of Xero for many businesses, accountants and consultants. Archiving a company and removing from the active company list, is the way it should be done in the first place.

Demo data is by it's very nature, inaccurate, and once it's served its purpose, a company should be able to delete it, For inactive, old companies, the same is true, unless there are legal reasons and agreed data retention periods in place. Renaming these companies with a Z prefix so they appear at the bottom of the active company list is a joke. Preventing your customers to delete or archive the data on their own system after they have requested this from you, contravenes GDPR.

Furthermore, Xero is adding to this 'couldn't-care-less' attitude with no acknowledgement or understanding of the impact of this design flaw. This is enough for existing customers to consider switching and complain about Xero, It has an impact on Xero brand reputation. Protecting this should be a top priority for the senior leadership team.

It's not a matter of putting a glaring design flaw to the vote on your so-called product ideas page. Please escalate this to your senior leadership team. We expect courtesy, listening, and a reasoned decision on your intention. It's not good enough to say it's still not in the plan after so many years.

"Xero Team (Admin, Xero) shared this idea Sep 12, 2014" It takes days to share but decades to act

People have been asking for this basic 30 minute fix for nearly 10 years now. Xero is so ********

Seems like a no-brainer, especially for many who work with multiple accounts.

Super annoying - please allow us to get rid of it and don't bring it back every time someone joins the organisation. It's unnecessary and cluttering.

Maybe this will get attention: https://x.com/TomaszLotocki/status/1733063280522866808?s=20

We should not be even voting for this! Such a bad experiance

For the love of God, please let me get rid of that entity. It drives me nuts!

Indeed 10 years! This new format did not import all of the comments and requests from the original forum version.

This has to be one of the easiest fixes and yet for some reason Xero just ignores the obvious. Who needs Demo company after setup?!

Please sort this out, it is very annoying!

For a time I was posting a link to this thread in everything they put on their Xero Facebook posts, but that was ignored. Perhaps there is an invisibility cloak configured?

I suspect the Meme idea is highly likely "can we make it to 10 YEARS of ignoring this request".

It's truly perplexing that Xero staff haven't posted a comment.

I think this post has already become a MEME in their office, and they simply want to see how far can they push it in ******* all the people commenting here which I believe they are laughing their ***** off at.

At this point, you can write anything you want in here, or add any memes. This thread is a mess :)) I don't care.

Whilst this is not "mission critical" it's very bloody annoying that after almost 10yrs of people ASKING YOU TO DO THIS that here we are -- same old same old and all of us as frustrated as ever by the complete disregard of this simple request.

Just do it and show that you actually care about us subscribers 🫤

Please come up with a way to delete the Demo company. It is extremely annoying

I believe it's slated for implementation in 2034, it will be awesome to see this idea come to fruition after 2 decades.

Dear Xero team,

You shared this so-called 'idea', 9 years ago!

What is the purpose of voting on this "product-ideas-to-be-ignored" page?

Having a Demo company on your customers' portals and not giving them the control to delete or hide it, is an Information Security risk and a serious system design flaw for any Software-as-a-Service (SaaS) application.

It is an attack surface that is unmonitored and unadministrable from your customers' IT, Finance and Information Security teams.

It should not be dismissed by putting up for a vote by your customers and then simply ignoring their annoyance, frustration and patience.

This is not merely a product feature request idea. This is a User Interface and Information Security design flaw that needs to be addressed as soon as possible.

All of your customers have a responsibility to demonstrate due care and diligence has been taken. On a demo system, there may well be live data, that has not been anonymized. Without proper governance of these demo systems, there's a good chance they will be non-compliant with GDPR regulations, and consequently at risk of heavy fines.

In this state of affairs, Xero will not be trusted. Implementing the SOC 2 framework for information security controls for service organizations would be a good start for Xero to gain that trust.

Respectfully,

Ashoka Reddy
fractional CTO and virtual CISO

Please provide feature to remove demo company for Xero Mobile App as annoying when switching between 2 companies with Xero