Organisation setting - Ability to hide/delete the demo company
Option to hide or delete the demo company in Xero.
Purpose: Often a demo company creates confusion for users, so it’s better if they can hide/delete it.
Hi everyone, the demo company provides the ability to test and trial Xero features without impacting data in your live organisation. It's especially useful when you're getting started with the product or want to see how a feature works that you haven't used before.
That said, we understand not all our customers want or need access to the demo company. We appreciate your feedback on being able to hide or remove this here, and our product team are aware of the interest and feedback surrounding this - Both from this direct thread and the previous commentary and votes from the older forum where this originated.
While we don't have immediate plans, this is an area our team are looking to review. We will update you if there is any planned changes to this, through this idea.
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Richard Hart commented
Please at least allow me to rearrange companies or demote demo to bottom of list
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Steven Jenke commented
Why does it take so long with so many times people have to suggest to remove/hide - do you listen to your users since 2014?.
Please allow users to REMOVE DEMO
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Sam Roberts commented
Agreed! Let us remove it!
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Osman Sen-Chadun commented
Please remove the Demo company, or allow it to be hidden. As other users have said, it is very annoying!
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Ashoka Reddy commented
Xero - you really are not listening to a reasonable request from your customers. This reflects a 'could-care-less' attitude.
This is not a product idea. It is adding confusion and irritation and untidyness into the use of Xero for many businesses, accountants and consultants. Archiving a company and removing from the active company list, is the way it should be done in the first place.
Demo data is by it's very nature, inaccurate, and once it's served its purpose, a company should be able to delete it, For inactive, old companies, the same is true, unless there are legal reasons and agreed data retention periods in place. Renaming these companies with a Z prefix so they appear at the bottom of the active company list is a joke. Preventing your customers to delete or archive the data on their own system after they have requested this from you, contravenes GDPR.
Furthermore, Xero is adding to this 'couldn't-care-less' attitude with no acknowledgement or understanding of the impact of this design flaw. This is enough for existing customers to consider switching and complain about Xero, It has an impact on Xero brand reputation. Protecting this should be a top priority for the senior leadership team.
It's not a matter of putting a glaring design flaw to the vote on your so-called product ideas page. Please escalate this to your senior leadership team. We expect courtesy, listening, and a reasoned decision on your intention. It's not good enough to say it's still not in the plan after so many years.
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P-J Mudie commented
"Xero Team (Admin, Xero) shared this idea Sep 12, 2014" It takes days to share but decades to act
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Ryan Blundell commented
People have been asking for this basic 30 minute fix for nearly 10 years now. Xero is so ********
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Stephan Schier commented
Seems like a no-brainer, especially for many who work with multiple accounts.
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Kiara Coen commented
Super annoying - please allow us to get rid of it and don't bring it back every time someone joins the organisation. It's unnecessary and cluttering.
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Tomasz Lotocki commented
Maybe this will get attention: https://x.com/TomaszLotocki/status/1733063280522866808?s=20
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Tomasz Lotocki commented
We should not be even voting for this! Such a bad experiance
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Andres Nava commented
For the love of God, please let me get rid of that entity. It drives me nuts!
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Eugene Siterman commented
Indeed 10 years! This new format did not import all of the comments and requests from the original forum version.
This has to be one of the easiest fixes and yet for some reason Xero just ignores the obvious. Who needs Demo company after setup?!
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Accounts Design Box commented
Please sort this out, it is very annoying!
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Connor Moran commented
For a time I was posting a link to this thread in everything they put on their Xero Facebook posts, but that was ignored. Perhaps there is an invisibility cloak configured?
I suspect the Meme idea is highly likely "can we make it to 10 YEARS of ignoring this request".
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Robert Redcay commented
It's truly perplexing that Xero staff haven't posted a comment.
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Peter Istrate commented
I think this post has already become a MEME in their office, and they simply want to see how far can they push it in ******* all the people commenting here which I believe they are laughing their ***** off at.
At this point, you can write anything you want in here, or add any memes. This thread is a mess :)) I don't care.
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John Pilato commented
Whilst this is not "mission critical" it's very bloody annoying that after almost 10yrs of people ASKING YOU TO DO THIS that here we are -- same old same old and all of us as frustrated as ever by the complete disregard of this simple request.
Just do it and show that you actually care about us subscribers 🫤
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Michael Maguire commented
Please come up with a way to delete the Demo company. It is extremely annoying
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P-J Mudie commented
I believe it's slated for implementation in 2034, it will be awesome to see this idea come to fruition after 2 decades.