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Organisation setting - Ability to hide/delete the demo company

Option to hide or delete the demo company in Xero.

Purpose: Often a demo company creates confusion for users, so it’s better if they can hide/delete it.

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, the demo company provides the ability to test and trial Xero features without impacting data in your live organisation. It's especially useful when you're getting started with the product or want to see how a feature works that you haven't used before.

That said, we understand not all our customers want or need access to the demo company. We appreciate your feedback on being able to hide or remove this here, and our product team are aware of the interest and feedback surrounding this - Both from this direct thread and the previous commentary and votes from the older forum where this originated.

While we don't have immediate plans, this is an area our team are looking to review. We will update you if there is any planned changes to this, through this idea.

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  • Ashoka Reddy commented  ·   ·  Report

    Dear Xero team,

    You shared this so-called 'idea', 9 years ago!

    What is the purpose of voting on this "product-ideas-to-be-ignored" page?

    Having a Demo company on your customers' portals and not giving them the control to delete or hide it, is an Information Security risk and a serious system design flaw for any Software-as-a-Service (SaaS) application.

    It is an attack surface that is unmonitored and unadministrable from your customers' IT, Finance and Information Security teams.

    It should not be dismissed by putting up for a vote by your customers and then simply ignoring their annoyance, frustration and patience.

    This is not merely a product feature request idea. This is a User Interface and Information Security design flaw that needs to be addressed as soon as possible.

    All of your customers have a responsibility to demonstrate due care and diligence has been taken. On a demo system, there may well be live data, that has not been anonymized. Without proper governance of these demo systems, there's a good chance they will be non-compliant with GDPR regulations, and consequently at risk of heavy fines.

    In this state of affairs, Xero will not be trusted. Implementing the SOC 2 framework for information security controls for service organizations would be a good start for Xero to gain that trust.

    Respectfully,

    Ashoka Reddy
    fractional CTO and virtual CISO

  • Darren Lad commented  ·   ·  Report

    Please provide feature to remove demo company for Xero Mobile App as annoying when switching between 2 companies with Xero

  • Jo COLMAN commented  ·   ·  Report

    This is a really simple and easy feature to fix. It is so frustrating having it in the list of my companies. Please just make this feature live.

  • Ryan Blundell commented  ·   ·  Report

    Its comical that Xero cant add a simple checkbox to their settings page to remove this useless feature. Come on now this is the most basic UI fix for a feature we didnt ask for and probably is not needed for 99% of their users

  • David Hughes commented  ·   ·  Report

    Crazy that this is still an issue after all these years. And so simple to fix!

  • Sarah Englebrecht commented  ·   ·  Report

    It's probably time Xero listened to its users. I have never used anything else since we started our business 10 years ago. The demo company is irrelevant and doesn't need to be there anymore.

  • Geoff Webb commented  ·   ·  Report

    Yes yes please remove or have the ability to hide.

  • Austin Schulz commented  ·   ·  Report

    It's annoying to see, at least let us hide it from the menu and access it from settings or something logical please..

  • Selorm Klaye commented  ·   ·  Report

    I wouldn't mind if it was treated like all other organizations and went to the bottom of the list if not used. But it stays in the top five for no reason at all.

  • Mitch Hanger commented  ·   ·  Report

    Please fix this Xero! It would take only a matter of an hour for a developer to sit down and implement a toggle to hide the Demo company. This (demo company) simply isn't a feature that any of your long-term users need!

  • Geoffrey Schuchardt commented  ·   ·  Report

    This is critical. This is absurd that this is even an issue. It annoys the **** out of me.

  • Daniel Mar commented  ·   ·  Report

    How hard is it to have an option to remove the Demo company?

  • Mark McCall commented  ·   ·  Report

    I went into the demo company and now it has moved to the bottom of the list

  • Wolfgang Maehr commented  ·   ·  Report

    Wow, does not reflect well on Xero that this is an issue for pretty much a decade. Just started using Xero and it already makes me wonder if it was the right choice…

  • Louise Casey commented  ·   ·  Report

    I have 22 organizations in Xero. Please let me take the Demo Company out of the list, I need the space!

  • Max Pringle commented  ·   ·  Report

    This is the dumbest thing ever. How is it nearly a decade without this?

  • Thomas Fawcett commented  ·   ·  Report

    I am trying out Xero and will be managing four business accounts through the platform. The fact that I am forced to have a demo account in my profile that I have to look at is a pain. Thank you for considering this change!!

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