New Invoicing - Select default for 'Approve' Button e.g not 'Approve & Email
Can there be a system setting which controls the default option on Invoices for the Approve button.
It is currently Approve & Email and we would like to have the default as just Approve.
If it was a system setting companies could chose best option for them.

Hi community, we’ve just released some new keyboard shortcuts to new invoicing, that cut down the number of mouse clicks and help you perform actions on your invoice with some simple keyboard entry options.
There’s a range of different shortcuts that you can explore, and in particular a few that I wanted to call out for ‘Approve’ options that I know will be of most interest to you, here;
- Approve (Ctrl-Alt-A OR Cmd-Opt-A on a Mac)
- Approve & add another (Ctrl-Alt-O OR Cmd-Opt-O on a Mac)
- Approve & print PDF (Ctrl-Alt-R OR Cmd-Opt-R on a Mac)
- Approve & email / send eInvoice (Ctrl-Alt-E OR Cmd-Opt-E on a Mac)
While you get used to the combinations of shortcuts our product team have added small prompts to highlight these in the product, and if you’d like to view the full list of options you can see them all on Xero Central.
Thanks for all contributing, and staying plugged into updates on this idea.
Being upfront, we will continue to field feedback and revise this idea, but we don’t have plans for adding the ability to set your own default any time in the short term.
-
Nadine Lovejoy commented
I invoice once a week and will have about 40 invoices in a batch. The ability to "add another invoice" that was available on the original Xero Invoice screen has been removed and I now have to go back to either the Dashboard or back to the Invoice screen under Sales Overview. Either way it is clunky and slows down what should be a speedy process.
-
Irene Weng commented
Related to this article: https://central.xero.com/s/article/Approve-and-send-a-customer-invoice#:~:text=Find%20and%20open%20the%20invoice,to%20only%20approve%20the%20invoice.
Please allow to set default to "Approve". The current default set-up is "Approve & email". I find it a repetitive task as we always need to click and change the selection to Approve before I proceed to post the invoice.
-
Gaylene Underwood commented
Painful that you can't just approve an invoice without making an extra selection. Not everyone needs to email once an invoice is approved! Old style invoices had this option.
-
Annette Kirwan-Ward commented
I was hoping that there was an area (settings) we can change the default "approve & email" to just "approve". We ultimately use invoicing to enter our daily banking so no need to send emails. Just another key stroke which 99% of the time is not needed. If this is not an option yet please advise and add to "would be nice list" for future improvements
-
Rory Fitz-Gerald commented
Please change the default to just 'Approve', or allow us to choose per organisation - so many times I've clicked the wrong thing.
-
Rhiann Chadderton commented
Rather than having a set default for all users/organisations across Xero, it would be good to allow the user/organisation profile change their default to what works best for them - whether that be "Approve", "Approve & email", "Approve & print PDF" etc
-
Wen Xiangyang commented
Can you please consider allow user to set default options to action on the invoice -
For example, on the top right corner of invoicing screen, changing 'Approve & Email' to 'Approve' as default, changing 'Save & add another' to 'Submit for approval' as default.
For bookkeepers who deal with historic data, we do not need to 'email' customer the invoice.We would like to approve the invoice by one click, not to click 1 - change ' approve and email' to ' approve', click 2- 'approve'.
Thank you.
-
Cassandra Sturm commented
With the classic invoicing being phased out later this year, this 'approve and email' feature will increase our mouse clicks per invoice and inevitably cause errors...we do not email invoices to the listed contact. This should never have been made the default. The default option should be simply to approve. Please change this back to how it was for classic invoicing!
-
Sue Packer commented
I totally agree with this suggestion. I am assuming that the approve & email has been used as the default due to usage by subscribers. But there are many who don't. Each user should be able to choose the default.
-
John Baxter commented
Many of us only add invoices once a day or once a week, so we are ALWAYS adding multiple invoices at the same time. If the above recommendation by Andrew is too complex, then may I suggest that the users simply be able to define the default action of the button (leaving the others available in the drop-down of course).
-
Anishta Pillay commented
After completing the invoice, the first option should be to approve. Not approve & email
Please change this.
The classic invoicing was better
-
Adam Buckby commented
This would be great.
-
Katherine Kirkwood commented
I agree with this. Do we have this option yet?
-
Annalee Boakes commented
Agree with this idea, and would be better to be able to change the default 'approve' option because we would prefer the approve and add another button as default.
Same goes for the 'save' options on new invoicing.
Also in quotes - change the default 'save' and 'send' options. -
Brett Saunders commented
We are using Service M8 and we send invoices across to Xero for emailing to the customer.
Rather than having to go into Xero at the end of each day and manually email those invoices to the customer, we would rather have Xero automatically approve and email those invoices to the customer. Thank you for considering this suggestion. -
David Bonafiglia commented
would be legendary
-
David Bonafiglia commented
automatic invoice email sending to costumer email from shopify orders
-
Andrew Allan commented
Sometimes I want to add more than one invoice at the same time, and so I choose the "Approve + Add Another" option in the button dropdown. That's helpful, since it's fewer clicks and fewer page loads. But for the second invoice form, the button stays with "Approve" and I need to click the small dropdown arrow and go into the button menu again and select "Approve + Add Another", and repeat this for every invoice that I add.
I think if someone selects "Approve + Add Another", then the second invoice form should have "Approve + Add Another" as the default choice. This will make adding lots of invoices a little bit easier and faster.