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This is so necessary! We are constantly having to switch back and forth from Xero to GoCardless to cross reference which invoices are DD and which aren't.

I honestly don't understand why Xero advertise their GoCardless integration if they aren't going to update it and ensure it does the basics. So many issues with it that make streamlining any area of our accounting impossible.

This is so necessary! We are constantly having to switch back and forth from Xero to GoCardless to cross reference which invoices are DD and which aren't.

I honestly don't understand why Xero advertise their GoCardless integration if they aren't going to update it and ensure it does the basics. So many issues with it that make streamlining any area of our accounting impossible.

It would be great if you could sort a statement run by payment type. Some customers pay through (DD) and others pay by EFT. it would be helpful if these could be filtered in the statement screen as customers paying by DD generally do not need a statement.

It would be great if you could sort a statement run by payment type. Some customers pay through GoCardless (DD) and others pay by EFT. it would be helpful if these could be filtered in the statement screen as customers paying by DD generally do not need a statement.

I agree that it would be great to have the display and being able to opt out of current direct debit on the Contact. On this way, if a client is on an existing direct debit, which should be ended, I could opt out of the direct debit (make it inactive on GoCardless) before I issue a new invoice, avoiding it to be debited automatically on my clients account without even the invoice been sent to the client. Which is really annoying.

Agree - the GoCardless integration is very poorly thought out.

The data is within Xero so it should be possible to flag non-DD clients when raising an invoice and if necessary have different text on the invoice template.

This is quite important - right now it is a very convoluted process to check whether a customer has a Go Cardless set up or not. Because the Go Cardless information isn't immediately clear, we risk chasing customers for late payment when in fact it's already being handled by Go Cardless.

I think this would be great when viewing the bills to pay tab to be able to differentiate between DD suppliers and those paid on invoice

Some sort of flag that a mandate is in place would be great.

If it could be seen on the "Invoices" screen as a column then you wont have to click into each invoice to see.

It would be useful if there was a field on the contact card where we could record if the customer pays a regular monthly amount e.g. via DD, DD through GoCardless, standing order.

If via GoCardless, it would be useful if this could populate automatically rather than having to look for this via the payment service screen in settings.

This field should be visible when the user goes into the customer contact card so as to provide a complete picture to help the user understand the customer payment arrangements.

This is a must.

If a customer has a DD mandate attached to them I should be able to see this from the actual customer page, not have to follow a unintuitive 6 stage process to find out.

We would like to know which invoices or contacts are not set up to collect payments via Direct Debit from GoCardless, so we can proactively target them to move to Direct Debit. Whilst Xero knows this information, they've confirmed there's no way to report on it and it will be very helpful to have