Invoices: Resend failed e-invoices as an e-invoice
Invoices cannot be sent multiple times by e-invoicing - any invoice that was sent by e-invoicing can only be sent again after that by email. This is fine; that ensures that my customers don't have a billion copies of the same invoice in their drafts.
However, this is also true of invoices where sending by e-invoicing failed and the customer has not received the invoice at all.
I would like the ability to send by e-invoice to reset when the original attempt fails, because the only workaround I've found involves deleting and recreating the invoice with a new invoice number and that's a pain on days like today, when every single e-invoice I've tried to send has failed.
Freya Pieroz
shared this idea
-
Freya Pieroz
commented
Yet another example of e-invoicing failing and having to send via email. I have confirmation that e-invoicing failed - the client alerted me that the invoice I'd sent through hadn't arrived, and IMO they shouldn't have to, but that's a different product idea - so I'd like to send via e-invoicing but Xero won't let me try.
