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'Accounts - Ability to set a Stop on customers accounts when below the credit limit' has been merged into this idea

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Contacts - Option to put a Stop/Credit Hold on customer accounts

I Also, when will we get the stop function in Xero? I've been asking Xero for 6 years. I know you can restrict invoices by credit limit but, customers could be well under their limit but overdue in paying. A stop function is critical to any accounting system.

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David Reeves-James shared this idea  ·   ·  Report…  ·  Admin →
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  • Vicky Jones commented  ·   ·  Report

    I came here today to look for this exact feature. Surprised it isn't available already.

  • Kay South commented  ·   ·  Report

    I agree with the above. In todays climate customer accounts a very fragile. We need to place accounts on hold if we are concerned that they may go into administration and prevernt more invoices being raised.

  • Nicole Barnett commented  ·   ·  Report

    This has become a common request from a number of our clients.

    It is a cash flow management feature that is becoming critical in the current economic climate and is a feature that is needed asap.

  • Jemma Willett commented  ·   ·  Report

    This needs to be added to xero as a function ASAP - how can you manage as a bookkeeper when orders are still going through because your can't place the customer on hold !

  • Gavin Hill commented  ·   ·  Report

    Please add account on hold function. I cannot fathom as to why this function isn't available to us?

  • Sarah Hands commented  ·   ·  Report

    I completely agree, this is a basic function of any sales ledger and should be available. Xero, please listen!

  • Tracy Brunton commented  ·   ·  Report

    I need a function to place a client on stop so that no further work is done for the client until they have paid overdue fees. In addition to this it would be great if I could also run a report that I can then distribute to colleagues listing clients that are on stop.

  • Patricia Cachia commented  ·   ·  Report

    I raised a similar question recently

    My question to Xero support was about a client not paying our fees and how can we put a hold to client so we are promted not to do work for the client till we get paid

  • Katie Rolph commented  ·   ·  Report

    Putting customer accounts on hold, if outstanding balance is over due to stop further quotes and invoices being raised against the customer regardless of credit limit. a status functions would work.

  • David Reeves-James commented  ·   ·  Report

    ACCOUNT ON STOP!!!!

    It is useless to even bother asking Xero for this. I have been asking for 7 years to have 'Account on STOP' as a feature. Their standard answer is: You can set a credit limit that will hold the account if reached. They do not understand that an account may be well under the credit limit but it still an aged debt!!! The automatic receipt function would be great but, don't hold your breath!!! Strange - in the old days, company's looked after their customers and acted on their feedback.