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Contacts - Option to put a Stop/Credit Hold on customer accounts

I Also, when will we get the stop function in Xero? I've been asking Xero for 6 years. I know you can restrict invoices by credit limit but, customers could be well under their limit but overdue in paying. A stop function is critical to any accounting system.

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David Reeves-James shared this idea  ·   ·  Report…  ·  Admin →
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  • Sarah Hands commented  ·   ·  Report

    I completely agree, this is a basic function of any sales ledger and should be available. Xero, please listen!

  • Tracy Brunton commented  ·   ·  Report

    I need a function to place a client on stop so that no further work is done for the client until they have paid overdue fees. In addition to this it would be great if I could also run a report that I can then distribute to colleagues listing clients that are on stop.

  • Patricia Cachia commented  ·   ·  Report

    I raised a similar question recently

    My question to Xero support was about a client not paying our fees and how can we put a hold to client so we are promted not to do work for the client till we get paid

  • Katie Rolph commented  ·   ·  Report

    Putting customer accounts on hold, if outstanding balance is over due to stop further quotes and invoices being raised against the customer regardless of credit limit. a status functions would work.

  • David Reeves-James commented  ·   ·  Report

    ACCOUNT ON STOP!!!!

    It is useless to even bother asking Xero for this. I have been asking for 7 years to have 'Account on STOP' as a feature. Their standard answer is: You can set a credit limit that will hold the account if reached. They do not understand that an account may be well under the credit limit but it still an aged debt!!! The automatic receipt function would be great but, don't hold your breath!!! Strange - in the old days, company's looked after their customers and acted on their feedback.